Austin Mulrath
Apex,NC
Summary
Results-driven professional with a solid background in equipment operation and preventive maintenance. Known for delivering outstanding customer service and managing small business operations efficiently, ready to contribute to enhanced service delivery and client satisfaction.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Solid Waste Equipment Operator
Town of Apex
Apex, NC
04.2019 - Current
- Operate equipment and drive daily routes to collect leaves, sticks, and other yard debris from residential areas.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Right of Way tech
Town of Southern Pines
Southern Pines, North Carolina
03.2017 - 04.2019
- Maintained roadways and right-of-ways throughout the town with the use of different equipment, vehicles, and tools.
- Collaborated with team members to complete daily maintenance tasks efficiently.
- Conducted inspections of public spaces to identify repair needs and improvements.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Car Detail Manager
Paint Protection Inc.
Southern Pines, North Carolina
06.2015 - 03.2017
- Trained staff on best practices for paint protection and detailing techniques.
- Managed scheduling and workflow to optimize efficiency in service delivery.
- Ensured quality control through regular inspections of completed detailing jobs.
- Coordinated inventory management for cleaning supplies and detailing equipment.
- Resolved any customer complaints or issues in a timely manner.
- Negotiated contracts with outside vendors for additional services required by customers.
- Managed multiple high-volume locations.
- Managed multiple crews ranging from 2 to 6 people.
Education
High School Diploma -
Pinecrest High School
Southern Pines, NC05-2015
Skills
- Equipment operation
- Safety procedures
- Vehicle inspection
- Preventive maintenance
- Hydraulic systems
- Customer relationship management
- Computer systems
- Car detailing
- Small business management
Certification
Class B CDL
Affiliations
Freelance car detailer
References
References available upon request.
Timeline
Solid Waste Equipment Operator
Town of Apex
04.2019 - Current
Right of Way tech
Town of Southern Pines
03.2017 - 04.2019
Car Detail Manager
Paint Protection Inc.
06.2015 - 03.2017
High School Diploma -
Pinecrest High School