Austin Neal
Miamisburg,OH
Summary
Skilled Food Service Worker with comprehensive background in food preparation, customer service and sanitation regulations. Strengths include maintaining high standards of cleanliness, quickly learning new tasks, and working efficiently under pressure. Proven ability to contribute positively to team efforts, resulting in improved overall customer satisfaction. Previous roles have seen increased efficiency and improvements in food safety practices. Skilled in communicating with people. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Factory Worker
Champion Windows
Cincinnati, Ohio
08.2024 - 10.2024
- Operated machinery to produce parts and products according to specifications.
- Reported defective items to supervisors for further inspection or repair.
- Followed safety protocols while operating equipment and handling materials.
- Communicated effectively with team members regarding tasks and progress.
- Assembled components using automated equipment as well as manual labor.
Fulfillment Center Warehouse Associate
Amazon
Vandalia, Ohio
10.2023 - 04.2024
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Packed goods for shipment in accordance with customer instructions.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Service and Food Champion
Taco Bell Enterprises
Centerville, OH
08.2021 - 10.2023
- Provided excellent customer service to all patrons by being friendly, attentive and knowledgeable.
- Organized and stocked the beverage station with cups, lids, straws, condiments, napkins and other items as needed.
- Maintained cleanliness of the dining area including tables, chairs, floors and trash receptacles.
- Took orders accurately from customers over the phone or in person for delivery or carry-out orders.
- Operated cash register efficiently to process payments from customers.
- Prepared hot beverages such as coffee and tea according to company standards.
- Verified that prepared food met quality standards before serving it to customers.
- Answered questions about menu items and made recommendations when requested.
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Ensured compliance with health regulations regarding food safety practices at all times.
- Adhered to proper food handling techniques while preparing meals for customers.
- Performed opening and closing duties such as setting up workstations, restocking supplies and cleaning equipment.
- Maintained inventory levels of ingredients used in dishes served to customers.
- Cross-trained in different areas of restaurant operations including kitchen prep work and dishwashing.
- Trained new employees on proper safety procedures related to working in a restaurant environment.
- Regularly monitored dining room temperature to ensure optimal comfort for guests.
- Assisted in developing marketing strategies for increasing store revenue.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers to take food orders and provide information about menus.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Operated cash register and received payment from customers in cash or credit form.
Education
High School Diploma -
Centerville High School
Centerville, OH05-2021
Skills
- General Housekeeping
- Machinery Maintenance
- Safety Compliance
- Assembly and production
- Machine Maintenance
- Materials Handling
- Safely handling chemicals
- Equipment monitoring
- Operations Support
- Shipping
- Inventory Control
- Assembly line
Timeline
Factory Worker
Champion Windows
08.2024 - 10.2024
Fulfillment Center Warehouse Associate
Amazon
10.2023 - 04.2024
Service and Food Champion
Taco Bell Enterprises
08.2021 - 10.2023
High School Diploma -
Centerville High School
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