Austin Nelson
Salt Lake City,UT
Summary
Proven Transportation Analyst with a track record of optimizing supply chains for Boise Cascade Co, enhancing customer satisfaction through exceptional service and timely communication. 8 years experience in logistics management and freight management, coupled with strong analytical thinking and a professional demeanor. Demonstrates the ability to exceed in fast-paced environments, significantly improving overall freight efficiency.
Overview
9
9
years of professional experience
Work History
Transportation Analyst
Boise Cascade
09.2017 - Current
- Tracks orders and notifies buyers of status or potential delays.
- Conducts data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
- Builds long-term relationships from consistent prompt and effective communication.
- Coordinates with freight forwarders to provide vendor shipping details and obtain accurate shipping updates for customers.
- Proves successful working within tight deadlines and a fast-paced environment.
- Develops and maintains strong organizational and communication skills keeping up to date with the industry.
- Works effectively in fast-paced environments.
Auto Dealer
Executive Auto Detail
04.2015 - 09.2017
- Worked with a team to ensure excellent customer service
- Delivered energetic responses to customers in-shop and by telephone, going above and beyond to serve their needs.
- Built customer loyalty and retention by delivering excellent results.
- Listened to customer needs and desires to identify and recommend optimal service levels.
Education
Master of Science - Homeland Security Studies
Endicott College
Beverly, MA12.2016
Bachelor of Science - Business Administration
Champlain College
Burlington, VT05.2015
Skills
- Logistics Management
- Supply Chain Optimization
- Freight Management
- Transportation Planning
- Customer Service
- Analytical Thinking
- Product Presentation
- Goal Setting
- Competitive
- Professional Demeanor
- Vehicle Preparation
Timeline
Transportation Analyst
Boise Cascade
09.2017 - Current
Auto Dealer
Executive Auto Detail
04.2015 - 09.2017
Master of Science - Homeland Security Studies
Endicott College
Bachelor of Science - Business Administration
Champlain College
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