Versatile Service Technician with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once.
*Provided Level 1 support to POS systems when necessary repairs or updates were needed.
*Provided clerical support to company employees by copying, faxing, and filing documents.
*Introduced organization systems to keep filed documents confidential and increase operational efficiency.
*Provided administrative support with accurate document preparation and data entry.
*Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
*Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files