Summary
Overview
Work History
Education
Skills
Timeline
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Austin Nenninger

Cape Girardeau,MO

Summary

Versatile Service Technician with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once.

Overview

9
9
years of professional experience

Work History

Associate Field Service Technician

Saint Francis Healthcare System
04.2024 - Current
  • Provide technical support to troubleshoot, repair and maintain hospital technology.
  • Install new equipment and explain operation to customers.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Complete partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Direct support and assistance on major projects upgrading and maintaining hospital assets.

PC Double Agent Repair

Best Buy, Geek Squad
05.2021 - 04.2024
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained inventory of repair supplies and ordered parts.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Provided technical advice and guidance to customers on use and maintenance of products.
  • Installed new equipment to customer specifications.

Keyholder

Best Buy
08.2019 - 05.2021
  • Completed store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained and mentored new employees.
  • Monitored and restricted access to keys to maintain store security.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Implemented loss prevention strategies to minimize store shrinkage.

Back Office Assitant

Best Buy
01.2016 - 09.2019

*Provided Level 1 support to POS systems when necessary repairs or updates were needed.

*Provided clerical support to company employees by copying, faxing, and filing documents.
*Introduced organization systems to keep filed documents confidential and increase operational efficiency.
*Provided administrative support with accurate document preparation and data entry.
*Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
*Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files

Education

No Degree - Construction Management

Southeast Missouri State University
Cape Girardeau, MO

High School Diploma -

Jackson High School
Jackson, MO
05.2011

Skills

  • Replacement and Repair Work
  • Social Perceptiveness
  • Preparing Devices
  • Customer Needs Assessments
  • Building EPM packages
  • Hardware Installation

Timeline

Associate Field Service Technician

Saint Francis Healthcare System
04.2024 - Current

PC Double Agent Repair

Best Buy, Geek Squad
05.2021 - 04.2024

Keyholder

Best Buy
08.2019 - 05.2021

Back Office Assitant

Best Buy
01.2016 - 09.2019

No Degree - Construction Management

Southeast Missouri State University

High School Diploma -

Jackson High School
Austin Nenninger