Summary
Work History
Overview
Education
Skills
Certification
References
Timeline
Generic

Austin O’Brien

Las Vegas,NV

Summary

Driven professional with experience at adept in customer service and problem-solving. Excelled in building relationships and efficiently managing , demonstrating a keen ability to multitask and maintain attention to detail. Proven track record in enhancing customer satisfaction and team collaboration, with a strong foundation in first aid and safety protocols. Helping any team and customer in need and dealing with all ages in medical. I’ve also helped my Mental challenged uncle for serval years I’ve babysat him , feed him , helped with with any and all medical issues! In High school I also help kids with disabilities and mental health I was a student aid in the special needs and meant health issues I would help them with there school out , watch over them while the teacher did work and took them around the school !

Work History

Mental Health Technician 2

Desert Willow Treatment Center
6171 W Charleston Blvd Las Vegas, NV 89146
12.2024 - Current
  • Monitored patient behavior and reported changes to interdisciplinary team.
  • Assisted patients with daily living activities, fostering independence and comfort.
  • Implemented therapeutic interventions under supervision, enhancing patient engagement.
  • Documented patient progress in electronic health records, ensuring accuracy and compliance.
  • Trained new staff on protocols and procedures, improving team efficiency and cohesiveness.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.

Electrician

Murphy Electrical Construction
Las Vegas
08.2023 - 02.2024
  • Installed and repaired electrical systems, ensuring compliance with safety standards.
  • Conducted routine maintenance on electrical equipment to optimize performance and reliability.
  • Diagnosed electrical malfunctions and implemented effective solutions to minimize downtime.
  • Collaborated with team members to complete complex wiring projects efficiently and accurately.

Sales Associates

Walmart
Las Vegas, NV
10.2020 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Lifeguard

Luxor’s
Las Vegas, NV
02.2019 - 07.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Demonstrated rescue techniques and provided first aid in emergency situations.

Overview

7
7
years of professional experience
1
1
Certification

Education

General Education -

Mojave High School
North Las Vegas, NV
05.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Relationship Building
  • Verbal/written communication
  • Client Service
  • Dispute Mediation
  • Attention to Detail
  • Organization
  • Adaptable and Flexible

Medical services

Certification

OSHA

CPR ( need renewed but willing to renewed it )

References

Moises’s Reyes - Coworker

Phone: +1 (702) 771-4878

Jesus Flores- coworker

Phone:+1 (702) 517-8909

Ansol Montoya -coworker

Phone:(702) 981-8545

Timeline

Mental Health Technician 2

Desert Willow Treatment Center
12.2024 - Current

Electrician

Murphy Electrical Construction
08.2023 - 02.2024

Sales Associates

Walmart
10.2020 - 10.2022

Lifeguard

Luxor’s
02.2019 - 07.2020

General Education -

Mojave High School

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Austin O’Brien