Austin Olivares
Hogansville,GA
Overview
10
10
years of professional experience
Work History
Beach Manager
La Dolce Vita
01.2024 - 12.2024
- Ensuring all beach chairs/umbrellas were setup by 7am (which involved two hours of prep work before hand across six different beaches).
- Handling all end of day cash and payment daily.
- Customer service.
- In charge of all inventory, non alcoholic and alcoholic weekly
- Liaison for the HOA's corresponding for each beach.
- Representative for the company involving any customer issues and responsible for solving given issues.
- Dropping off company profits weekly to our head office.
- Managed beach staff, ensuring efficient allocation of resources and personnel for optimal coverage.
- Maintained accurate financial records, managing budgets effectively to ensure operational efficiency.
- Implemented preventive measures against potential hazards, reducing accidents on the premises significantly.
Front Office Manager
Seascape Resort, Inc
01.2021 - 01.2024
- Trains new hires for front Desk.
- Prepares schedule for all front desk staff.
- Oversees all check-in/check out processes as pertains to guests
- Performs pre-arrival inspections for both guests and homeowners.
- Coordinates with Property Manager and Housekeeping/Maintenance Departments to ensure all property needs are met during turn timeframes.
- Acts as HOA liaison to ensure parking passes/pool bands are current.
- Runs daily reservation revenue for accounting department.
- Assists Director of Rental Operations to ensure day to day operations are running smoothly.
Reservationist
Ocean Reef Resorts, Inc
01.2017 - 01.2020
- Handled inbound reservations calls.
- Responded to reservation leads via email and web chats.
- Handled calls from in-house guests with issues regarding their property/stay.
- Performed property inspections ahead of VIP guest arrivals.
- Coordinated with the HOA liaison to ensure parking passes/pool passes were current for over 200 different HOA's.
- Assisted GM on miscellaneous day to day tasks.
Head Teller
Community Bank Coast
01.2016 - 01.2017
- This position handled deposits and withdrawals for Community Bank customers at this location.
- Responsible for balancing the bank vault at the beginning and end of every business day.
- Ordering currency for the branch if need be on a weekly basis.
- Customer service.
- Assisted the chief financial officer in weekly operations.
- Auditing of the deposits and withdrawals daily.
- Maintaining accurate records for quarterly internal audits.
Full-Time Associate/Supervisor
Polo Ralph Lauren
01.2015 - 01.2017
- Responsible of inventory of 200,000+ units of clothing.
- Performed upkeep and organization of all the back of house.
- Extensive customer service.
- Fulfilling out of store orders daily.
- Four over nights quarterly designated by corporate.
- Overall functions of a main Florida store in the panhandle.
Education
High School Diploma -
Lagrange High School
LaGrange, GA05.2015
Skills
- Hard Working
- Proficient
- Leadership Experience
- Flexible
- Timely
- Open-Minded
- Versatile with Microsoft Office
- Escapia Software
- V12net Software
- Behome 24/7 Software
- Customer Service
- Guest Assistance
- Rescue Swimming
- Time Management
- Multitasking Abilities
- Reliability
- Effective Communication
- V12net Software
- Behome 24/7 Software
- V12net Software
- Behome 24/7 Software
- V12net Software
- Behome 24/7 Software
Timeline
Beach Manager
La Dolce Vita
01.2024 - 12.2024
Front Office Manager
Seascape Resort, Inc
01.2021 - 01.2024
Reservationist
Ocean Reef Resorts, Inc
01.2017 - 01.2020
Head Teller
Community Bank Coast
01.2016 - 01.2017
Full-Time Associate/Supervisor
Polo Ralph Lauren
01.2015 - 01.2017
High School Diploma -
Lagrange High School