Austin O'Malley
Scottsdale
Summary
SUMMARY OF SKILLS
A driven, inspired, and creative individual with excellent verbal and written communication skills. A confident individual with an insatiable desire to learn and develop, who welcomes a challenge and values input and feedback. Thoughtful, methodical, and purposeful.
PURPOSE
Seeking an Account Management role in Corporate Medical Sales with the potential for growth & future advancement.
Overview
9
9
years of professional experience
Work History
Account Management Support Rep
Medline
09.2024 - Current
- Success in Supporting Numerous Vacant Territories Across all Classes of Trade with $65-$70 Million Worth of Vacancies & New Expansions
- Most Experience in Post Acute Care - Microsoft Teams Calendar, CRM management, and Outlook Organization is & must be, Pristine
- Successful Utilization of the "One Medline Army" to Move Opportunities Forward. Contracts, GPO management, Prime Vendor Signings Secured (One for $25K), Reseller Agreements, Supply Agreements, National Account Tasks all Managed While Supporting Vacancies
- Precedence of Multiple Vacancies Smoothly Transitioned to New Dedicated Account Managers & Sales Reps which Include High-Level Transition Meetings with Divisional Sales Managers & Sales Reps
- Purposeful Candor, Transparency and Partnership Mentality is a Commitment to my Customers. "Go-Getter" Attitude & Collaborative Requests to Leadership & Coworkers Utilized Consistently
- Critical Thinking, Problem Solving and Time Management are Applied & Refined Every Day to Stay Fluid & Accomplish our KPI's for Maintaining & Growing Business
Regional Sales Advisor/Business Development Rep
Forward
07.2023 - 07.2024
- Proficiently uses Persuasion, Rhetoric & Need-Finding Questions to Build Relationships with Prospects and Leads
- Successfully Shifting Values & Beliefs Surrounding Current Healthcare System in U.S. to Secure Membership with our Primary Care Provider
- Performed Exceptionally Well with Onsite Conversion Rate (%) Distinguished from other Reps in Territory (last one hired, best numbers)
- Hand-Picked by Leadership in CA to be 1 of 3 Business Development Representatives for Remote B2B Sales of the Worlds First A.I. Carepod in Roseville, CA Territory
- Success of B2B Program Resulted in Final Title Change to Take Responsibility for Launching the Chandler, AZ CarePod location. Client-Facing Sales as Regional Sales Advisor
Patient Counselor/Designated Training Representative
Cureleaf
08.2020 - 01.2023
- Attentively & Compassionately Led Consultations with Chronic / Terminally Ill Patients (End-of-Life Care)
- Logistics & Inventory Responsibilities Including Vault Moves & Deliveries
- Maintained IDPH Required Compliance & ISP Regulations in Industry
- Remained Up-to-Date on Product Knowledge & Current Industry Trends
- One of Two Designated On-Site Training Representative Responsible for Training All Employees
- Supported the Organization's Strategic & Tactical Sales Objectives Through Cross-Sales & Upselling Opportunities with a Focus on Margin
Services Specialist
Office Depot
06.2016 - 10.2020
- Achieved High Customer Satisfaction & Service Levels Through Proficient Communication, Anticipating Customer Needs, & Ensuring Customers Were Well Informed
- Top Associate – One of Top 3 Ranking Sales Associates in Midwest District
- Highest Sales Conversion Rate (%) for Attachments of Services & Products
- Former Supervisor & Key-Holder Responsible for Some Handling of Funds
Education
Bachelor of Arts - Organizational Communications
Eastern Illinois University
Charleston, IL12.2023
Skills
- Customer Relationship Management (CRM)
- Medical Terminology
- Group Purchasing Organizations
- Sales
- Rhetoric
- Leadership
- Emotional Intelligence
- Active Listening
- Time Management
- Relationship & Partnership Building
- Internal Training Experience
- Problem Solver
Timeline
Account Management Support Rep
Medline
09.2024 - Current
Regional Sales Advisor/Business Development Rep
Forward
07.2023 - 07.2024
Patient Counselor/Designated Training Representative
Cureleaf
08.2020 - 01.2023
Services Specialist
Office Depot
06.2016 - 10.2020
Bachelor of Arts - Organizational Communications
Eastern Illinois University
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