Austin Ortiz
Euclid,OH
Summary
Veteran Unit Supply Specialist bringing 6 years' experience with the United States Army. A dedicated and trustworthy professional, capable of working alone or as a team member. Experienced communicating and working with people of all backgrounds to attain a common goal. Mission oriented and will continue all tasks until completed.
Overview
7
7
years of professional experience
Work History
Unit Supply Specialist
Ohio Army National Guard
12.2017 - Current
- Regularly abides by a multitude of strict regulations
- Adheres to high personal appearance standards that require a neat, clean and professional appearance
- Receives, inspects, inventories, loads/unloads, stores, issues and delivers supplies and equipment
- Maintains automated supply system for accounting of organizational supplies and equipment
- Complies with procedures for shipping, receiving, storing and issuing stock
- Follows stringent procedures for handling medical and food supplies
- Schedules and performs preventive and organizational maintenance on equipment
- Operates unit level computers
- Trained in stock control and accounting procedures.
FedEx Delivery Driver
RNW Enterprises
02.2022 - 08.2022
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
Fulfillment Center Associate
Amazon Warehouse
01.2021 - 01.2022
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Supervised and trained new staff in performing census.
- Separated damaged items from functional ones before placing on shelves.
- Used hand trucks and pallet jacks to safely move items to designated areas.
Customer Service Representative
TTEC
11.2018 - 03.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Crew Member
Qdoba Mexican Grill
03.2017 - 02.2018
- Greeted customers entering the establishment
- Received customer orders and prepared meals per the established standards
- Received payment by multiple means and issue receipts, refunds or credits to customers
- Assisted customers by providing information and answering their inquiries
- Adhered to the quality and work standards of the chain, maintained cleanliness in the workstations.
Education
Unit Supply Specialist -
United States Army Advanced Individual Training
Fort Lee, VA10.2018
Graduate -
United States Army Basic Combat Training
Fort Jackson, SC07.2018
Graduate -
Euclid High School
Euclid, OH05.2018
Youth Opportunities Unlimited (Y.O.U.), Job’s For Ohio’s Graduates
Euclid, OH01.2018
Skills
- Warehouse Operations
- Record Keeping
- Professional Demeanor
- Trainable
- Disciplined
- Attention to detail
- Motivated
- Supply Chain Applications Systems
- Customer Service
- Physically Fit/Physically Capable
Timeline
FedEx Delivery Driver
RNW Enterprises
02.2022 - 08.2022
Fulfillment Center Associate
Amazon Warehouse
01.2021 - 01.2022
Customer Service Representative
TTEC
11.2018 - 03.2019
Unit Supply Specialist
Ohio Army National Guard
12.2017 - Current
Crew Member
Qdoba Mexican Grill
03.2017 - 02.2018
Unit Supply Specialist -
United States Army Advanced Individual Training
Graduate -
United States Army Basic Combat Training
Graduate -
Euclid High School
Youth Opportunities Unlimited (Y.O.U.), Job’s For Ohio’s Graduates