Austin Osborne

• Maintained professional, organized, and safe environment for employees and patrons.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Promoted to a large volume store in june of 2022

• Mentored team members to enhance professional development and accountability in workplace.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked flexible hours across night, weekend and holiday shifts.

• Mentored team members to enhance professional development and accountability in workplace.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

As a full time associate I was in charge of all counter sales for the Industrial store. I was to take all orders and put them in the system for the warehouse to tint. I dealt with all the ship yards as well as the Coast Guard. This included crossing over all Mil-Spec and Class type to the correct Sherwin Williams product needed.

As the Sales Associate I was in charge of running the warehouse as well as the store front. This included facing bays, re-stocking products, taking care of damaged product, finding lost product, mixing paint, changing and matching colors, properly getting rid of hazardous waste, and helping customers on specific DIY projects while showing them excellent customer service.