Austin Parker
1516 E Girard Pl
Summary
Adept at managing multiple projects with strict deadlines, I consistently delivered high-quality work for D and D, earning commendable client feedback. My keen attention to detail and strong problem-solving skills reduced property damage claims significantly, showcasing my ability to blend technical expertise with exceptional customer service.
Overview
1
1
year of professional experience
Work History
IT Analyst
Griffin Hospital
04.2016 - 07.2017
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
Education
Information Technology
DeVry University
Chicago, ILSkills
- Attention to detail
- Customer service
- Time management
- Problem-solving
Languages
Spanish
Limited Working
Timeline
IT Analyst
Griffin Hospital
04.2016 - 07.2017
Information Technology
DeVry University