Austin Patenaude

Pigeon Forge,TN

Overview

years of professional experience

Food City

Pigeon Forge/Knoxville, TN

12.2022 - 08.2024

Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
Monitored cash drawers to verify adequate cash supply.
Maintained strong customer relations and effective customer service standards.
Oversaw cashier operations, bookkeeping, and security.
Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.

Dollywood's Splash Country

Pigeon Forge, TN

05.2022 - 09.2022

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming areas.
Provided friendly customer service to guests and addressed concerns.

Ober Gatlinburg

Gatlinburg, TN

05.2020 - 10.2021

Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.

University of Tennessee