Overview
Work History
Education
Skills
Timeline
Generic

Austin Patenaude

Pigeon Forge,TN

Overview

4
4
years of professional experience

Work History

Front End Manager/CSC

Food City
12.2022 - 08.2024
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers to verify adequate cash supply.
  • Maintained strong customer relations and effective customer service standards.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.

Lifeguard

Dollywood's Splash Country
05.2022 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming areas.
  • Provided friendly customer service to guests and addressed concerns.

Ride Attendant

Ober Gatlinburg
05.2020 - 10.2021
  • Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
  • Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
  • Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
  • Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.

Education

Arts And Sciences

University of Tennessee
Knoxville, TN

Skills

  • Customer Service
  • Employee Supervision
  • Staff Supervision
  • Performance Improvements
  • Fraud prevention
  • Multitasking
  • Opening and closing procedures

Timeline

Front End Manager/CSC

Food City
12.2022 - 08.2024

Lifeguard

Dollywood's Splash Country
05.2022 - 09.2022

Ride Attendant

Ober Gatlinburg
05.2020 - 10.2021

Arts And Sciences

University of Tennessee

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Austin Patenaude