Austin Penrod
Heavy Equipment Operator/Management/Maintenance
Cincinnati
Overview
6
6
years of professional experience
Work History
Certified Forklift Operator
CertainTeed
06.2022 - Current
- Loads several Tons of drywall onto trucks and rail cars and moved materials to staging area on a daily basis
- Update daily logs with production data such as weights, destinations, and delivery times to keep management updated on team activities.
- Troubleshoots and diagnoses mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
- Manually counted number of picked and packaged orders for any loss.
- Worked well in team settings, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
Pizza Delivery Driver
Adriatico's Pizza
12.2021 - 06.2022
- Assisted in kitchen during busy hours, making sure orders went out on time.
- Kept team morale high by conversing with coworkers about orders and customer issues.
- Assisted new drivers in learning standard operations, giving them tips for quick deliveries and keeping customers happy.
- Managed several deliveries each shift, making sure each order arrived on time still warm and fresh.
Customer Service Associate & Stocker
Lowes Home Improvement
05.2021 - 12.2021
- Operated a forklift with minimal error within a confined space around customers & other associates.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Operated both a Reach Fork Truck & an Order Picker with safety and efficiency to meet customer demands.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
Certified Forklift Operator
Campbell's Soup
07.2020 - 04.2021
- Unloaded trucks and rail cars and moved materials to staging area.
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Unloaded materials and goods at designated locations for best project availability.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Managed the moving of semi's within trailer yard to most efficiently be unloaded.
- Maneuvered forklifts safely in congested and confined area
Delivery Driver/Manager on Duty
Marco's Pizza
03.2018 - 07.2019
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Completed on-time deliveries by choosing best and most efficient routes.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Education
High School Diploma -
Archbold High School
Archbold, OH 08.2015 - 2019.05
Skills
Sales expertise
Timeline
Certified Forklift Operator
CertainTeed
06.2022 - Current
Pizza Delivery Driver
Adriatico's Pizza
12.2021 - 06.2022
Customer Service Associate & Stocker
Lowes Home Improvement
05.2021 - 12.2021
Certified Forklift Operator
Campbell's Soup
07.2020 - 04.2021
Delivery Driver/Manager on Duty
Marco's Pizza
03.2018 - 07.2019
High School Diploma -
Archbold High School
08.2015 - 2019.05