Overview
Work History
Education
Skills
Timeline
Generic

Austin Penrod

Heavy Equipment Operator/Management/Maintenance
Cincinnati

Overview

6
6
years of professional experience

Work History

Certified Forklift Operator

CertainTeed
06.2022 - Current
  • Loads several Tons of drywall onto trucks and rail cars and moved materials to staging area on a daily basis
  • Update daily logs with production data such as weights, destinations, and delivery times to keep management updated on team activities.
  • Troubleshoots and diagnoses mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Manually counted number of picked and packaged orders for any loss.
  • Worked well in team settings, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.

Pizza Delivery Driver

Adriatico's Pizza
12.2021 - 06.2022
  • Assisted in kitchen during busy hours, making sure orders went out on time.
  • Kept team morale high by conversing with coworkers about orders and customer issues.
  • Assisted new drivers in learning standard operations, giving them tips for quick deliveries and keeping customers happy.
  • Managed several deliveries each shift, making sure each order arrived on time still warm and fresh.

Customer Service Associate & Stocker

Lowes Home Improvement
05.2021 - 12.2021
  • Operated a forklift with minimal error within a confined space around customers & other associates.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Informed customers about special promotions and provided detailed information for various products.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Operated both a Reach Fork Truck & an Order Picker with safety and efficiency to meet customer demands.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.

Certified Forklift Operator

Campbell's Soup
07.2020 - 04.2021
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Unloaded materials and goods at designated locations for best project availability.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Managed the moving of semi's within trailer yard to most efficiently be unloaded.
  • Maneuvered forklifts safely in congested and confined area

Delivery Driver/Manager on Duty

Marco's Pizza
03.2018 - 07.2019
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Education

High School Diploma -

Archbold High School
Archbold, OH
08.2015 - 2019.05

Skills

    Sales expertise

Timeline

Certified Forklift Operator

CertainTeed
06.2022 - Current

Pizza Delivery Driver

Adriatico's Pizza
12.2021 - 06.2022

Customer Service Associate & Stocker

Lowes Home Improvement
05.2021 - 12.2021

Certified Forklift Operator

Campbell's Soup
07.2020 - 04.2021

Delivery Driver/Manager on Duty

Marco's Pizza
03.2018 - 07.2019

High School Diploma -

Archbold High School
08.2015 - 2019.05
Austin PenrodHeavy Equipment Operator/Management/Maintenance