- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Networking: Keen on exploring new networking technologies and protocols to enhance system efficiency and connectivity
- Cybersecurity: Committed to understanding and implementing robust security measures to protect against cyber threats
Austin Perryman
Spring
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Precision Cutting Machinery Operator
Westlake Royal Building Products
03.2024 - Current
- Hand-write detailed records of defects, including type, location, and extent, ensuring each entry is clear and accurate for inventory management.
- Reduce downtime by promptly troubleshooting and resolving machinery issues.
- Collaborate with production teams to refine material handling and processing techniques, aiming to minimize waste and maximize yield from materials.
- Participate in or lead initiatives for process improvement, focusing on reducing material defects at the source, enhancing inspection methods, or introducing new technologies for material sorting.
Water Well Service Technician
B&R Water Well
06.2023 - 03.2024
- Conducted on-site assessments of water wells to identify operational issues, including pump failures, electrical problems, and water quality concerns.
- Performed detailed inspections of well components such as pumps, motors, pressure tanks, and control systems to diagnose specific problems.
- Executed timely repairs on various well systems, replacing or repairing parts like pumps, valves, and pressure switches to restore functionality.
- Managed time effectively to complete multiple service calls or installations within a day, maintaining high standards of work under tight schedules.
Attendant and Technical Lead
Proof IT Happened Photobooth
06.2017 - 10.2023
- Collaborated with team members to improve overall service quality and guest experience.
- Led the technical setup, calibration, and maintenance of photobooth equipment, enhancing reliability and user experience.
- Provided on-site technical support, guiding team members through complex system configurations and immediate problem resolution, reducing downtime.
Precision Cutting Machinery Operator
Westlake Royal Building Products
06.2022 - 06.2023
- Ensured compliance with industry regulations by following established guidelines for safe machinery operation at all times.
- Demonstrated excellent communication skills while coordinating with team members on project status updates, changeovers, equipment adjustments, resulting in smoother workflows.
Collection Agent and Technical Assistant
ARS National Services
06.2021 - 06.2022
- Utilized CRM systems to document interactions, payment agreements, and follow-up plans, ensuring compliance with regulatory standards for customer contact.
- Developed and implemented customized VBA macros within CRM and telephony software to automate call disposition processes, significantly reducing manual entry time.
- Conducted user training sessions on new software implementations, increasing team efficiency in handling collections tasks.
Counter Customer Service
Spring Creek BBQ
08.2017 - 06.2021
- Provided exceptional customer service at a high-volume BBQ restaurant, managing point-of-sale systems to handle transactions efficiently.
- Contributed to team efforts in maintaining cleanliness and compliance with food safety regulations at the service counter.
- Trained new staff on customer service protocols, POS system operations, and company standards for guest interaction.
Education
High School Diploma -
Klein High School
Klein, TX06-2019
Skills
- Complex Problem-solving
- Performance improvements
- Issue investigation
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Microsoft office
- Problem identification
- Continuous improvement
- Written communication
- Adaptability
- Customer retention
Certification
- Class D Water Operator License
- Microsoft Office Certification
Interests
Timeline
Precision Cutting Machinery Operator
Westlake Royal Building Products
03.2024 - Current
Water Well Service Technician
B&R Water Well
06.2023 - 03.2024
Precision Cutting Machinery Operator
Westlake Royal Building Products
06.2022 - 06.2023
Collection Agent and Technical Assistant
ARS National Services
06.2021 - 06.2022
Counter Customer Service
Spring Creek BBQ
08.2017 - 06.2021
Attendant and Technical Lead
Proof IT Happened Photobooth
06.2017 - 10.2023
- Class D Water Operator License
- Microsoft Office Certification
High School Diploma -
Klein High School
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