Austin Phildius

Monroe,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

years of professional experience

Work History

Fast Food Associate

Chick-fil-A

09.2023 - Current

Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Worked front counter, drive-thru and other areas.
Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Worked well with teammates and accepted coaching from management team.

Maintenance Technician

Bridgestone Americas

04.2023 - 08.2023

Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Operated varied hand and power tools to complete repairs.

Line Cook

Johnny's New York Style Pizza

02.2021 - 07.2023

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

GED -

Athens Technical College

Athens, GA

04.2024

Skills

Brake Repair
Mechanical Knowledge
Vehicle Maintenance
Tire Service
Alignment

Strong Communication Skills
Quick Decision Making
Cross-training versatility
Reliability and punctuality
Sanitation and Cleanliness

Timeline