Summary
Overview
Work History
Education
Skills
Timeline
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Austin Phillips

Orlando,Florida

Summary

Dynamic Event Parking Manager with a proven track record at Gulfstream Parking Solutions, excelling in team leadership and operational efficiency. Expert in security management and customer relations, I developed strategies that enhanced space utilization and improved service delivery, driving revenue growth and elevating customer satisfaction.

Overview

9
9
years of professional experience

Work History

Event Parking Manager

Gulfstream Parking Solutions
07.2022 - 06.2025
  • Supervised daily operations of parking facilities, ensuring optimal service delivery and customer satisfaction.
  • Developed and implemented parking strategies to enhance space utilization and streamline traffic flow.
  • Managed staff schedules and training programs to improve team performance and operational efficiency.
  • Analyzed parking data to identify trends, driving improvements in revenue generation and service offerings.

Cook

Gators Dockside
10.2021 - 04.2022
  • Prepared and cooked a variety of dishes following standardized recipes.
  • Maintained cleanliness and organization of kitchen equipment and work areas.
  • Assisted in menu planning to ensure diverse meal offerings.
  • Collaborated with team members to deliver timely meal service during peak hours.

Night Supervisor

Wawa
06.2017 - 02.2022
  • Supervised night operations, ensuring adherence to safety protocols and efficient workflow.
  • Coordinated staff schedules, optimizing coverage to meet operational demands.
  • Trained and mentored new employees on standard operating procedures and best practices.
  • Conducted regular inspections to maintain quality standards and compliance with regulations.

Team Leader

Pollo Tropical
01.2016 - 06.2017
  • Led cross-functional teams to optimize project workflows and enhance collaboration efficiency.
  • Developed training programs to elevate team performance and ensure adherence to operational standards.
  • Implemented process improvements that increased productivity and reduced operational bottlenecks.
  • Conducted performance evaluations, providing constructive feedback to promote staff development and accountability.

Education

Winter Park High School
Winter Park, FL

Skills

  • Surveillance
  • Register balancing
  • Safety regulations
  • Security management
  • Team leadership
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team collaboration
  • Organizational skills
  • Adaptability and flexibility
  • Customer relations
  • Decision-making
  • Problem resolution
  • Staff development

Timeline

Event Parking Manager

Gulfstream Parking Solutions
07.2022 - 06.2025

Cook

Gators Dockside
10.2021 - 04.2022

Night Supervisor

Wawa
06.2017 - 02.2022

Team Leader

Pollo Tropical
01.2016 - 06.2017

Winter Park High School

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