Austin Phinney

- Served as an ambassador for our agencies offerings by providing excellent customer service to both customers and prospects

- Worked on various website refresh & rebuild projects through Kentico CMS

- Helped migrate client data to our agency's proprietary website hosting platform, Pylot

- Managed our company's Holiday Card / Holiday Gift project from concepting to delivery for both current clients and prospects

- Managed and planned advertising/digitial media initiatives for 11 different real estate franchises across the United States

- Analyzed market data for residential real estate clients on Adscience / Tableau

- Presented monthly KPI's and other relevant performance with clients both in person and virtually

- Served as a subject matter expert in Managed Print Services, IT, and several other business technology solutions

- Worked closely with infrastructure staff and executives to identify, recommend, develop and implement cost-effective technology solutions

- Reduced operating costs for clients up to 34% through implementation of more efficient equipment & hardware.

-Responsible for competitively prospecting, contacting, and setting face-to-face meetings with potential customers in both the Dallas & Fort Worth area through cold outreach

- Cold-called C-Level executives both in person and over the phone to establish new relationships and set meetings.