Austin Pine
Oceanside,CA
Summary
Distinguished leader from the United States Navy, adept in strategic planning and team building, orchestrated over 2,364 aircraft operations with zero mishaps, enhancing safety and efficiency. At Opus 9 Steakhouse, elevated guest service standards through meticulous attention to detail and mentorship. Recognized as Sailor of the Year for exceptional performance and commitment.
Overview
6
6
years of professional experience
Work History
Supervisor
United States Navy, Boatswain's Mate
Norfolk, VA
08.2019 - 08.2024
- **Supervisor, Aviation Boatswain's Mate (ABH)** United States Navy - Oversaw and coordinated the safe execution of 2,364 aircraft moves and 8,176 fixed and rotary wing elevations during operations in the Fifth and Sixth Fleets. - Led a dedicated team in maintaining the highest safety standards, resulting in zero mishaps throughout my tenure. - Implemented effective procedures and training programs that enhanced team performance and ensured operational readiness. - Collaborated with various departments to streamline aircraft handling processes, contributing to mission efficiency and success.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- MWR President From 2020-2022- Led the Morale, Welfare, and Recreation (MWR) initiatives, dedicating over 150 hours to enhance community engagement and boost morale among members. - Organized and executed events and activities that fostered a sense of community and inclusion, promoting overall with diverse groups to ensure programming met the diverse needs of all members, encouraging widespread participation. articipation. - Implemented feedback mechanisms to continually assess and improve MWR offerings, enhancing member satisfaction and involvement.
- In 2021, I was honored to be named Sailor of the Year for FY2021 out of 3,500 personnel. This recognition was the culmination of my dedication and commitment to excellence in my role as Supervisor, Aviation Boatswain's Mate (ABH) within the United States Navy.
Server
Opus 9 Steakhouse
Williamsburg, VA
03.2022 - 03.2023
- Delivered exceptional customer service in a fast-paced fine dining environment, consistently exceeding guest expectations.
- Enhanced the dining experience by providing personalized recommendations, addressing customer needs promptly, and creating a welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely and accurate order delivery while maintaining high-quality service standards.
- -Implemented feedback mechanisms to gather guest insights, helping to improve menu offerings and overall service quality.
- Trained and mentored new staff on best practices for customer engagement and fine dining etiquette
Server
Grub LLC
Quinton, VA
12.2018 - 01.2023
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Addressed complaints to kitchen staff and served replacement items.
Education
Associate of Applied Science - Accounting
Mira Costa
OceansideSkills
- Team building
- Attention to detail
- Strategic planning
- Goal oriented
- Safety protocols
- Risk management
Timeline
Server
Opus 9 Steakhouse
03.2022 - 03.2023
Supervisor
United States Navy, Boatswain's Mate
08.2019 - 08.2024
Server
Grub LLC
12.2018 - 01.2023
Associate of Applied Science - Accounting
Mira Costa