Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Austin Purvis

Austin Purvis

Pleasant Grove

Summary

I am passionate about delivering exceptional customer experiences and contributing to a collaborative sales environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Representative

Doug Smith Autoplex
Pleasant Grove
01.2020 - Current
  • Friendly and hardworking car salesman who helps people find the right new vehicle for their needs and budget. Experienced in walking customers through the entire buying process—from first questions to driving off the lot. Good at listening, explaining features clearly, and making the experience easy and stress-free. Always keeps up with the latest car models and deals to give the best advice. Focused on making sure customers are happy, so they come back and recommend others.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

IT Helpdesk Manager

RL Canning
12.2016 - 01.2020
  • As an IT Helpdesk Manager, your role encompasses a range of responsibilities that revolve around overseeing the technical support operations, ensuring efficient problem resolution, and maintaining a positive user experience. A few of my daily operations were: Provided technical support to over 1300 end-users across multiple departments, resolving hardware, software, and network issues promptly to minimize downtime.

IT Support Assistant

Larry H. Miller
01.2015 - 01.2017
  • As an IT support assistant, your role is to provide the best customer support possible, in the most time-efficient way possible. This was my first real job, Sean waters our VP was a great mentor and opened the door to many opportunities for me. Cant thank him enough.

Education

Bachelor of Arts - Computer Science

Computer Science
Orem, UT
01.2020

Highschool Diploma -

Rockwell High
01.2015

Skills

  • Team Leadership
  • Negotiation
  • Critical Thinking
  • Closing
  • Vin solutions
  • CUDL
  • Sales Force
  • Dealer-track

Certification

  • CompTIA A+
  • MS office pro
  • CiscoCCNA

Timeline

Sales Representative

Doug Smith Autoplex
01.2020 - Current

IT Helpdesk Manager

RL Canning
12.2016 - 01.2020

IT Support Assistant

Larry H. Miller
01.2015 - 01.2017

Bachelor of Arts - Computer Science

Computer Science

Highschool Diploma -

Rockwell High

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Austin Purvis