Austin Rea
Fayetteville,AR
Summary
Flexible Lead Pharmacy Technician offering a 5-year history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.
As a highly motivated and adaptable individual, I possess a strong skill set in computer technology, customer service, data analysis, and retail operations. I have developed a keen ability to quickly learn and excel in new environments. Ambitious, career-focused job seeker, anxious to obtain an entry-level Analyst position to help launch career while achieving company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Walmart
Farmington/Fayetteville
06.2017 - Current
- Managed and led a team of pharmacy technicians, ensuring efficient operations and high-quality customer service
- Implemented and maintained compliance with state and federal regulations related to pharmaceuticals
- Conducted periodic audits to ensure adherence to ethical and legal standards in prescription dispensing
- Utilized advanced data analysis and computation skills to optimize inventory management and improve workflow efficiency
- Implemented effective inventory control procedures to monitor stock levels, expiration dates, and product turnover
- Initiated and maintained effective communication with insurance providers to verify patient coverage and streamline the billing process
- Resolved insurance-related issues, ensuring patients received timely and accurate information about their prescription coverage
- Implemented rigorous protocols to ensure proper billing of medications, minimizing billing errors and discrepancies
- Collaborated with billing and coding specialists to address any billing challenges and maintain compliance with regulatory requirements
- Collaborated with pharmacists, pharmacy technicians, and other healthcare professionals to ensure a cohesive and efficient pharmacy operation
- Conducted regular training sessions for pharmacy staff to enhance skills and ensure compliance with industry standards.
Education
Bachelors of English -
University of Arkansas, Fayetteville
05.2020
Associate of Arts & Science -
NWACC, Bentonville
05.2018
Skills
- Advanced Data Analysis
- Inventory Management
- Regulatory Compliance
- Computer Proficiency
- Attention to Detail
- Strong Analytical Skills
- Excellent Communication
- Team Leadership
- HIPAA
- Insurance Verification
- Quality Assurance and Control
- Troubleshooting Malfunctioning Equipment
Certification
- Nationally Certified with the Arkansas State Board of Pharmacy
- CPR Certified
- Shot Certified
Projects
Iron Mountain — Record retention, I successfully undertook a crucial project with Iron Mountain, focusing on record retention and management. Over the course of the project, I demonstrated my proficiency in advanced data analysis and compliance with company procedures. Key highlights include:, Volume Management: Analyzed and reviewed over 50 boxes filled with diverse records, showcasing a keen eye for detail and a systematic approach to handling large datasets., Sorting and Organization: Implemented a methodical sorting process, arranging records according to both date and numeric order. This strategic organization not only facilitated easy retrieval but also ensured adherence to company standards., Compliance Adherence: Strictly followed company procedures and guidelines throughout the entire process, guaranteeing that all actions were in line with regulatory and organizational compliance standards., Off-Site Storage Coordination: Successfully orchestrated the transfer of sorted records to an off-site storage facility, showcasing effective project management skills and a commitment to secure and efficient storage solutions., Digitization Initiative: Initiated and led the digitization of all records, embracing modern technology to enhance accessibility and reduce physical storage requirements., Online Data Recording: Implemented an online data recording system, ensuring that all digitized records were accurately documented. This move not only streamlined data retrieval but also contributed to a more sustainable and eco-friendly record-keeping process.
References
References available upon request.
Timeline
Lead Pharmacy Technician
Walmart
06.2017 - Current
Bachelors of English -
University of Arkansas, Fayetteville
Associate of Arts & Science -
NWACC, Bentonville