Austin Ready
Syracuse,NY
Summary
Responsible Supervisor with excellent project oversight, team management and blueprint interpretation skills coupled with more than 4 years of experience. Achieves project milestones and adheres to deadlines and quality standards.
Overview
7
7
years of professional experience
Work History
Construction Supervisor
Backwoods Designs
07.2020 - Current
- Currently do start to finish construction from demo to finish carpentry and paint.
- Supervise field crew to maximize quality and work efficiency.
- Collaborate with supervisor to organize operations and achieve demanding schedule targets.
- Supervise job site employees and subcontractors across 4-5 trades.
- Delegate assignments based on plans, project needs, and knowledge of individual team members.
- Sustained safety protocols, ensuring proper, cost-effective and safe handling and usage of equipment and materials.
Customer Service Representative
Vivint Smart Home
10.2019 - Current
- Work with customers when they have questions and problems with their account and service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Construction Assistant
Frymer
05.2019 - 08.2019
- Worked under the general contractor superintendents.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Complete paper work and handle certain inspections of the job.
- Loaded, unloaded, and moved material to and from storage and production areas.
Call Center Supervisor
DoTERRA Essential oils
08.2017 - 05.2019
- I was a call center supervisor at Doterra.
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
Auto Mechanic
Simi Valley Auto wrecking
05.2016 - 08.2017
- Examined components and general state of vehicle engine to diagnose issues accurately.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained vehicle records by recording service and repairs.
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
Education
Bachelor of Science - Construction Management
Weber State University
Ogden, UTBachelor of Science - Project Management
Colorado Tech University
12.2024
Associate of Science - Construction Management
Utah Valley University
Orem, UTSkills
- Customer Support
- Building Codes and Regulations
- Managing Employees
- Safety Policies and Procedures
- Construction Management
- Mechanic Experience
- Vehicle Maintenance
- Certifications and Licenses
- OSHA 30
Timeline
Construction Supervisor
Backwoods Designs
07.2020 - Current
Customer Service Representative
Vivint Smart Home
10.2019 - Current
Construction Assistant
Frymer
05.2019 - 08.2019
Call Center Supervisor
DoTERRA Essential oils
08.2017 - 05.2019
Auto Mechanic
Simi Valley Auto wrecking
05.2016 - 08.2017
Bachelor of Science - Construction Management
Weber State University
Bachelor of Science - Project Management
Colorado Tech University
Associate of Science - Construction Management
Utah Valley University