Austin Reed
Jacksonville,TX
Summary
Dynamic and results-oriented professional with a proven track record at Brookshire's Grocery Company, adept in time management and communication skills. Excelled in customer service, ensuring high satisfaction levels. Demonstrated computer literacy by efficiently managing church books and streamlining inventory processes. Achieved significant improvements in operational efficiency as well as taught week in and week out at First Baptist Church Gresham.
Overview
3
3
years of professional experience
Work History
Paid Church Intern
First Baptist Church Gresham
16844 County Rd 165, Tyler, TX 75703
01.2024 - Current
- Cleaned the Church
- Took Church Phone Calls
- Helped do the churches books
- Occasionally Preached Sermons
- Taught Sunday School Weekly
- Mowed the church
- Taught and Constructed Wednesday Night Lessons
- Misc. Church Week to Week Maintenance
Produce Stocker
Brookshire's Grocery Company
2020 S Roseland Blvd, Tyler, TX 75701
08.2023 - 01.2024
- Stocked Sales floor with all produce department items
- Cleaned sales floor and backroom
- Unloaded trucks and organized items in the backroom
- Answered Incoming Phone Calls
Carhop
Sonic Drive-In
20095 Hwy 155 S, Flint, TX 75762
04.2021 - 07.2023
- Order Taking: Greet customers warmly, take accurate food and beverage orders, and provide menu recommendations.
- Food and Beverage Delivery: Prepare orders efficiently and deliver them to customers' vehicles with a friendly demeanor.
- Quality Assurance: Ensure all orders meet Sonic's quality standards and include condiments and utensils as needed.
- Customer Service: Address customer inquiries and concerns professionally and promptly, exceeding their expectations
- Maintain Cleanliness: Keep workstations, dining areas, and the drive-in premises clean and organized.
- Team Collaboration: Work closely with kitchen staff, fellow Carhops, and management for a smooth operation.
- Compliance: Adhere to food safety, sanitation, and health regulations to ensure safety for all.
- Drive-Thru Service: Assist in managing the drive-thru lane for efficient service to customers in vehicles.
- Promotions: Promote special offers, upsell menu items, and suggest add-ons to enhance the customer's experience.
- Uniform and Appearance: Maintain a neat and clean appearance in accordance with company guidelines.
Education
Associate of Arts - History
Tyler Junior College
Tyler, TX05.2023
Skills
- Time management
- Food service
- Computer literacy
- Communication skills
- Guest services
- Customer service
Timeline
Paid Church Intern
First Baptist Church Gresham
01.2024 - Current
Produce Stocker
Brookshire's Grocery Company
08.2023 - 01.2024
Carhop
Sonic Drive-In
04.2021 - 07.2023
Associate of Arts - History
Tyler Junior College