Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Austin Regan

Hickory,NC

Summary

Results-driven Quality Technician II at PCC Special Metals with expertise in in-process inspection and quality management systems. Proven track record in enhancing customer satisfaction through effective corrective actions and continuous improvement initiatives. Skilled in root cause analysis and quality auditing, fostering collaboration across teams to ensure compliance with ISO standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Quality Technician II

PCC Special Metals
01.2023 - Current
  • Conducted quality inspections on materials and finished products to ensure compliance with specifications.
  • Utilized precision measuring instruments to assess product dimensions and characteristics.
  • Developed inspection plans based on customer requirements and industry standards.
  • Collaborated with production teams to identify and troubleshoot quality issues effectively.
  • Documented non-conformance reports and facilitated corrective actions to enhance process reliability.
  • Assisted in maintaining ISO 9001 certification through regular audits and compliance checks.
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
  • Contributed to ISO certification and ASME Certification renewals by diligently preparing required documentation and participating in annual audits.
  • Monitored supplier performance, ensuring that all materials met company specifications and maintained strong relationships with vendors to address any concerns promptly.
  • Conducted root cause analysis for recurring defects, enabling targeted corrective actions that reduced future occurrences significantly.
  • Collaborated with cross-functional teams to ensure consistent adherence to quality standards throughout the entire production process.
  • Implemented corrective actions based on root cause analysis findings.
  • Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.

Warehouse Worker

United Beverages of North Carolina LLC
01.2022 - 03.2023
  • Maintained accurate inventory records using warehouse management systems.
  • Coordinated with team members to ensure timely order fulfillment and shipping.
  • Assisted in training new employees on safety protocols and operational procedures.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Assistant Manager

Harris Teeter
01.2020 - 01.2022
  • Managed daily operations to ensure seamless workflow and team collaboration.
  • Developed and implemented training programs to enhance staff performance and operational efficiency.
  • Analyzed sales data to identify trends, optimize inventory management, and improve customer satisfaction.
  • Coordinated scheduling and resource allocation for optimal staffing during peak business periods.

Education

Associate of Science - Science

Wake Technical Community College
Raleigh, NC
12-2022

Skills

  • In-process inspection
  • Testing procedures
  • Quality training
  • Visual inspection
  • Reporting skills
  • Final inspection
  • Corrective actions
  • Quality metrics
  • Dimensional inspection
  • Product testing
  • Calibration procedures
  • Non-destructive testing
  • Customer satisfaction
  • Preventive actions
  • Test planning
  • Quality management systems
  • Specifications
  • Quality reporting
  • Documentation skills
  • Continuous improvement
  • ISO standards
  • Lean manufacturing
  • Quality auditing
  • QMS

Certification

Certified Quality Auditor

Certified Quality Engineer

Certified Six Sigma Lean Green Belt

Timeline

Quality Technician II

PCC Special Metals
01.2023 - Current

Warehouse Worker

United Beverages of North Carolina LLC
01.2022 - 03.2023

Assistant Manager

Harris Teeter
01.2020 - 01.2022

Associate of Science - Science

Wake Technical Community College

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