AUSTIN REITER
syracuse
Summary
Entry-level Information Technology professional with a Bachelor of Science in Computer Science and a solid foundation in IT operations and infrastructure management. Skilled in disaster recovery, cybersecurity, and strategic planning. Experienced in team leadership and communication, with a focus on budgeting and driving innovation in technology environments.
Overview
13
13
years of professional experience
Work History
Food and Beverage Server
Wasatch Peaks Ranch
12.2025 - Current
- Delivered exceptional tableside service to ranch guests during breakfast and dinner shifts
- Utilized comprehensive knowledge of seasonal menu items and wine pairings to enhance guest dining experience
- Coordinated with kitchen staff to accommodate dietary restrictions and special requests
- Processed guest payments and managed cash transactions to ensure seamless service and guest satisfaction
- Maintained cleanliness of dining area and proper table settings to create inviting atmosphere for guests
Bartender
Ogden beer company
03.2022 - 12.2025
- Crafted signature cocktails that showcased local craft beers and seasonal ingredients, enhancing customer satisfaction
- Engaged customers with product knowledge to enhance their tasting experience
- Trained new bartenders on beverage preparation and customer service standards, improving team readiness and service quality
- Processed transactions accurately with point-of-sale system during high-volume service, ensuring efficient customer flow
- Maintained clean and organized bar area following health and safety regulations
Bartender
Ogden golf and country club
07.2022 - 09.2025
- Oversaw bar operations during high-volume member tournaments to deliver exceptional service
- Created signature cocktails for members and tournament guests to enhance their experience
- Trained new staff on drink preparation and service standards
- Coordinated with kitchen staff for seamless food and beverage service
- Maintained inventory and placed beverage orders for club events
- Managed member accounts and ensured accuracy of billing records for seamless transactions
Bartender Supervisor
The Base
01.2021 - 03.2022
- Resolved customer complaints to sustain a positive bar atmosphere and ensure repeat business
- Trained new staff on cocktail preparation and customer service standards to uphold quality and consistency
- Coordinated promotional events and specialty drink menus with management to enhance customer engagement
- Implemented inventory tracking system reducing beverage waste
- Managed cash handling procedures and end-of-shift reconciliation processes
Bartender
The Angry Goat
06.2018 - 11.2020
- Crafted signature cocktails and managed inventory for high-volume establishment to ensure seamless service
- Coordinated bar operations during peak hours and special events, optimizing service flow and guest satisfaction
- Trained new staff on mixology techniques and customer service standards to enhance guest experience
- Built regular clientele through personalized service and drink recommendations
- Maintained health and safety compliance in beverage preparation area
- Managed cash handling and daily reconciliation with zero discrepancies
Restaurant Server/Bartender
Buffalo Wild Wings
08.2019 - 02.2020
- Managed high-volume bar service during peak sports events
- Prepared cocktails and beverages following company recipes
- Processed customer orders and payments using POS system, ensuring accurate transactions and timely service
- Maintained inventory levels and restocked bar supplies, supporting seamless operations during peak hours
- Resolved customer concerns, enhancing satisfaction and fostering repeat business
- Delivered food and beverages to guests in dining area
Server/Cook/QA
Chilis
12.2012 - 06.2018
- Managed quality checks to ensure consistent food presentation and optimal temperature for customer satisfaction
- Coordinated kitchen operations during peak dining hours to streamline service and meet high demand
- Trained new staff on food safety protocols and service standards to promote compliance and enhance service quality
- Prepared menu items following standardized recipes and portion guidelines
- Maintained cleanliness standards across dining and kitchen areas
- Resolved customer concerns promptly to maintain satisfaction ratings
Education
Bachelor of Science - Computer Science
University of Phoenix
Arizona City, AZ03-2026
Associate - General Studies
Weber State
12-2017
Skills
- Self-Hosted Virtual Environment
- Network and Security Projects
- Designed and secured a small-scale LAN with VLANs and firewalls using pfSense
- Ran penetration testing simulations with Kali Linux and Metasploit, applying ethical hacking fundamentals
- Practiced log management, packet analysis, and SIEM integration to monitor network activity
- Languages: Python, C, Java, C#, SQL, JavaScript, Bash
- Frameworks/Tools: Docker, Kubernetes, Git/GitHub, Linux, AWS/Azure, Wireshark, Jenkins, VMware, Ansible
- Concepts: Virtualization, Networking, Cloud Infrastructure, DevOps, Penetration Testing, Data Analysis, Web Development
- Designed and secured a small-scale LAN with
- VLANs and firewalls using pfSense
- Configured multiple virtual machines for Linux and Windows environments to test network segmentation, DNS/DHCP, and user management using Active Directory
- Deployed containerized web applications using Docker and Portainer, exploring CI/CD pipelines and monitoring with Grafana and Prometheus
Timeline
Food and Beverage Server
Wasatch Peaks Ranch
12.2025 - Current
Bartender
Ogden golf and country club
07.2022 - 09.2025
Bartender
Ogden beer company
03.2022 - 12.2025
Bartender Supervisor
The Base
01.2021 - 03.2022
Restaurant Server/Bartender
Buffalo Wild Wings
08.2019 - 02.2020
Bartender
The Angry Goat
06.2018 - 11.2020
Server/Cook/QA
Chilis
12.2012 - 06.2018
Bachelor of Science - Computer Science
University of Phoenix
Associate - General Studies
Weber State