Austin Richman
Oldsmar,FL
Summary
Results-driven and Relationship-focused sales professional with 6+ years of experience in D2D, B2B, inbound & outbound sales environments. Adept in direct business development, lead qualification, contract negotiation, retention and closing high-value deals. Proven expertise in strategic campaigns, leveraging CRM systems and data-driven decision making. Skilled in building long-term relationships with clients, partners, and organizations. Passionate and dedicated to consistently delivering exceptional experiences across all areas of service.
Overview
10
10
years of professional experience
Work History
Sales Manager - Roofing / Electrical / Solar across Florida
West Bay Energy
12.2019 - 04.2025
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Helped drive more than $10 million in revenue by assisting with major sales efforts and client retention.
Specialist - PEO Department
Paychex
10.2018 - 10.2019
- Assisted with payroll calculations, tax withholdings, and direct deposits ensure timely and accurate employee payments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Consultant - Retirement Account Management
T.Rowe Price
10.2016 - 10.2018
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed client relationships through regular check-ins and updates on progress.
Intern - Sales and Marketing
Innisbrook Golf and Spa Resort
06.2015 - 06.2016
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
BS - Management Information Systems
University of South Florida
St. Petersburg, FL01.2020
High School Diploma -
Palm Harbor University High School
Palm Harbor, FL01.2013
Skills
- C#/C, Java, MySQL, XML, AWS
- Microsoft Office Word, PowerPoint, and Excel Professional training
- Sales team training & management
- Verbal and written communication
- Sales expertise
- Client relationship management
- Sales strategy development
Timeline
Sales Manager - Roofing / Electrical / Solar across Florida
West Bay Energy
12.2019 - 04.2025
Specialist - PEO Department
Paychex
10.2018 - 10.2019
Consultant - Retirement Account Management
T.Rowe Price
10.2016 - 10.2018
Intern - Sales and Marketing
Innisbrook Golf and Spa Resort
06.2015 - 06.2016
BS - Management Information Systems
University of South Florida
High School Diploma -
Palm Harbor University High School
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