Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Rogers

Louisville,KY

Summary

Dynamic Lawn Care Technician and Sales Associate with a proven track record at Weedman and Sam's Club. Excelled in customer service and equipment maintenance, boosting customer retention and satisfaction through effective communication and problem-solving skills. Demonstrated strong work ethic and team collaboration, significantly enhancing business development and operational efficiency.

Overview

5
5
years of professional experience

Work History

Lawn Care Technician

Weedman
Louisville, KY
05.2022 - Current
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
  • Developed lasting customer relationships and grew network over time.
  • Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
  • Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
  • Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
  • Supported business development by offering exceptional service that led to referrals from satisfied customers.
  • Applied fertilizer and other nutrients to lawns to promote healthy growth.
  • Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
  • Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.

Sales Associate

Sam's Club
Louisville, KY
04.2020 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Morehead State University
Morehead, KY

Fairdale High School
Louisville, KY
05.2018

Skills

  • Equipment maintenance
  • Strong work ethic
  • Customer service
  • Heavy lifting
  • Weather tolerance
  • Route management
  • Service sales
  • Jobsite safety
  • Team collaboration
  • Responsible and punctual
  • Flexible and adaptable
  • Verbal and written communication
  • Attention to detail
  • Problem-solving
  • Equipment Repair
  • Maintenance management
  • Team leader

Timeline

Lawn Care Technician

Weedman
05.2022 - Current

Sales Associate

Sam's Club
04.2020 - 05.2022

Morehead State University

Fairdale High School
Austin Rogers