AUSTIN ROSARIO PIMENTEL
Providence
Summary
Detail-oriented agent with expertise in weight calculation, load planning, aircraft loading and cargo documentation. Proven ability to lead teams while ensuring adherence to safety protocols. Strong communication skills foster effective collaboration in fast-paced environments.
Overview
3
3
years of professional experience
Work History
LOAD DESK AGENT
DELTA AIRLINES
Boston
01.2025 - Current
- Calculated aircraft weight and balance data in order to meet FAA requirements for safe operations.
- Performed pre-flight planning and weight and balance calculations for aircraft.
- Coordinated cargo loading onto aircraft, ensuring compliance with weight and balance regulations.
- Completed aircraft weight and balance documentation using manual and electronic methods, ensuring accuracy for regulatory compliance.
- Calculated weight and balance for aircraft prior to flight, supporting safe operational readiness.
- Calculated weight and balance information for each flight based on cargo loadings.
AIRCRAFT LOAD AGENT
DELTA AIRLINES
Boston
10.2023 - Current
- Managed loading and unloading processes to meet scheduled flight departures.
- Operated baggage handling systems to facilitate prompt cargo delivery on tarmacs.
- Responded quickly to last minute changes in load plans or manifests.
- Implemented safety measures by securing items in plane hold, ensuring stability during transport.
- Verified documentation including air waybills and hazardous material declarations to ensure compliance and safety.
- Calculated maximum weights, volumes, and center of gravity for each flight.
- Followed strict safety protocols while working around moving equipment.
- Communicated with pilots regarding any special requirements for a particular flight. Such as "Air start at the gate."
CSA
Delta Airlines
Boston
03.2023 - Current
- Executed day-to-day duties with precision to support overall operations.
- Proposed innovative ideas and solutions that improved team performance.
- Make sure the 2-inch gap was met in every bin, in order to comply with load restrictions.
Education
High School Diploma -
Col. San Antonio De Padua
Dominican Republic10-2010
Graduation Certificate - English Education
Time English System
Dominican Republic10-2010
Skills
- Weight calculation
- Load planning
- Cargo documentation
- Safety protocols
- Aircraft loading
- Time management
- Communication skills
- Attention to detail
- Problem solving
- Team collaboration
- Professional communication
- Cold calling
- Conflict resolution
- Friendly and respectful Team Member/ Team Leader
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
LOAD DESK AGENT
DELTA AIRLINES
01.2025 - Current
AIRCRAFT LOAD AGENT
DELTA AIRLINES
10.2023 - Current
CSA
Delta Airlines
03.2023 - Current
High School Diploma -
Col. San Antonio De Padua
Graduation Certificate - English Education
Time English System