Austin Ruelas

Communicate with or to individuals or groups verbally and or in writing, customers suppliers associates Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling assigning duties and coordinating workloads in order to achieve facility goals e.g. production quality safety Monitor and manage productivity of area of responsibility by preparing reviewing and/or analyzing business reports Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies standards and procedures monitoring associate compliance to policies and procedures distributing and maintaining procedures and supporting documentation Identify associate customer and/or supplier concerns by listening consulting with others when needed to determine corrective action to take or make recommendations in order to resolve Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads monitoring performance and providing feedback teaching supporting and modeling Logistics and company policies and procedures identifying training and development needs and participating in the hiring promotion coaching teaching and evaluation of associates and leaders nationwide.

· Successfully managed the transition of the Moreno Valley pop-up warehouse closure, overseeing associate relocation and operational continuity.

· Assumed leadership of second-shift order fulfillment operations at the Jurupa Valley building, driving strategic improvements in import handling and fulfillment processes.

· Implemented innovative tactics that increased productivity by 36%, enhancing efficiency and service quality.

· Consistently met or exceeded financial goals for FY25, with sustained improvement in key performance indicators (KPIs).

Providing technical support to internal and external customers, focusing on system and network-related issues. The role includes maintaining system hardware, troubleshooting issues, and ensuring the operational efficiency of hardware and software systems. The candidate will also handle customer inquiries related to orders and claims, perform administrative tasks, and coordinate security measures to protect information.

· Prepared detailed reports for senior leadership, analyzing SQA data to identify trends and recommend actionable improvements. Driving improvement by 6% month over month.

· Relayed SQA insights to operations teams, driving enhancements in shipment quality and process efficiency.

· Managed warehouse systems, including onboarding new associates with system logins and troubleshooting technical issues with equipment.

· Maintained a focus on operational accuracy and quality, supporting seamless supply chain functionality and member satisfaction.

Coordinate the preparation, loading, and shipment of goods. Maintain accurate records and prepare shipping documentation. Ensure safe loading of material and equipment on both FTL and LTL shipments. Work with transportation providers to check them in and out of the dock scheduling system. Process outbound parcel shipments using shipper software.

· Processed outbound orders in record time, about 100 orders an hour, 1000 in 1 day

· Created and maintained dashboards to show visibility of SQA errors

· Wrote AWI and SOP for improved warehouse operations

Perform maintenance management and warehouse functions to maintain equipment records. You’ll oversee incoming supplies and equipment, simplify and standardize maintenance data, and raise the quality and accuracy of performance, cost, and parts data through improved maintenance management.

· Focused on inbound operations and coordinated international deliveries to ensure timely and accurate order fulfillment.

· Worked closely with the VP of Operations to execute and monitor order flow from origin to destination.

· Trained in order fulfillment processes, including receiving, tracking, and verifying inbound shipments.

· Partnered with the manufacturing department to align production schedules with delivery timelines.

· Maintained shipment documentation and communication with international vendors and freight partners.