Austin Scharf
Santa Barbara,CA
Summary
Skilled worker with 10+ years experience and strong track record of success in construction, repair, management, operations, and customer service. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Honest, hard working, punctual, and never calls in sick.
Overview
17
17
years of professional experience
Work History
Decorative Concrete Resurfacing Specialist
Rex Pratt Inc.
Santa Barbara, CA
10.2015 - Current
- Responsible for operation of various machines to prepare and install concrete flooring products.
- Demonstrated expertise in various construction methods, including concrete pouring, troweling, color matching, and sealer applications.
- Upheld high-quality finishes on concrete surfaces through meticulous prep work, polishing methods, and smoothing techniques.
- Improved durability of finished structures by ensuring proper concrete placement, curing techniques, and reinforcement methods were utilized consistently.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
Concrete Polisher/Epoxy Overlay Installer
Central California Surfacing
Solvang, CA
04.2012 - 09.2015
- Prepared floor surfaces with large floor grinders for application of various epoxies.
- Enhanced floor durability by applying specialized polishing techniques to concrete surfaces.
- Acted as a liaison between the company and clients to address any concerns or questions, fostering strong professional relationships.
- Ensured compliance with industry regulations by following established guidelines for safe machinery operation at all times.
- Reduced downtime by promptly troubleshooting and resolving machinery issues.
- Verified and submitted team timesheets.
Department Supervisor
The Home Depot
Goleta, CA
10.2010 - 08.2012
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 7 employees, delegated tasks and held each employee accountable for completing assignments.
- Built and designed large displays weekly to promote specific products.
- Created employee schedules to align coverage with forecasted demands.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Food Server
Outback Steakhouse
Goleta, CA
02.2008 - 06.2010
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Education
Associate of Science - Economics
Santa Barbara City College
Santa Barbara, CA06.2010
Skills
- Attention to Detail
- Punctual and Reliable
- Customer Relations
- Expert Problem Solving
- Advanced Communication
- Physical Strength
- Multitasking and Organization
- Works Well Under Pressure
- Quality Control
Timeline
Decorative Concrete Resurfacing Specialist
Rex Pratt Inc.
10.2015 - Current
Concrete Polisher/Epoxy Overlay Installer
Central California Surfacing
04.2012 - 09.2015
Department Supervisor
The Home Depot
10.2010 - 08.2012
Food Server
Outback Steakhouse
02.2008 - 06.2010
Associate of Science - Economics
Santa Barbara City College