Austin Schmelzle
Dick's Sporting Goods, Inc
Lawrence,KS
9
years of professional experience
Results-driven team leader with expertise in sales strategies and performance coaching. Proven ability to enhance customer experiences and foster team collaboration.
Work History
Sport & Outdoor Team Captain
4 Years 10 Months- Led team to achieve sales goals through effective communication and collaboration.
- Monitored individual performance metrics regularly, identifying areas for improvement while recognizing exemplary contributions from team members.
- Ensured smooth operations by maintaining open lines of communication between team members and upper management.
- Coordinated schedules and ensured adequate coverage during peak hours to enhance customer experience.
- Trained and mentored new team members on product knowledge and customer service techniques.
- Developed engaging visual merchandising displays that increased foot traffic and product visibility.
- Resolved customer complaints efficiently, maintaining high satisfaction rates and fostering loyalty.
Pizza Olo
1 Year 11 Months- Prepared high-quality pizzas according to customer specifications and Blaze Pizza standards.
- Operated pizza ovens and equipment efficiently, ensuring optimal cooking times and temperatures.
- Maintained cleanliness and organization of workstations, adhering to food safety guidelines.
- Assisted in training new team members on pizza preparation techniques and operational procedures.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
High School Diploma
Skills
Sales strategies
Sales strategy
Sales analysis
Performance coaching
Cross-functional coordination
Decision-making
Attention to detail
Multitasking
Influencing others
Team building
Conflict resolution
Active listening
Timeline
Sport & Outdoor Team Captain
Dick's Sporting Goods, Inc
11.2021 - CurrentRead More
Pizza Olo
Blaze Pizza
03.2018 - 02.2020Read More
Olathe East
High School Diploma
Read More