Austin Scott
Clovis,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Warehouse Manager
LINE-X
Clovis, CA
03.2020 - 03.2024
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Resolved customer complaints related to product quality or delivery issues.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors and transport companies.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Trained staff on material handling processes to reduce shipping times.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
Estimator
Caliber Collision
Clovis, CA
08.2018 - 04.2019
- Collaborates with engineers, architects, owners, contractors and subcontractors on estimates.
- Performed detailed inspections of vehicles to assess damage and determine repair costs.
- Created accurate estimates for body repair work on customer vehicles.
- Compiled comprehensive reports detailing required repairs and estimated costs.
- Collaborated with insurance companies to ensure all paperwork was completed accurately.
- Identified areas where additional repair work was needed, based on visual inspection or customer input.
- Maintained up-to-date records of vehicle parts and labor costs associated with each estimate.
- Provided customers with a full explanation of the cost breakdown for their estimates.
- Ensured that all estimates were within the company's established guidelines for pricing and profitability.
- Responded promptly to customer inquiries regarding their auto body repair estimates.
- Developed relationships with vendors in order to receive discounts on parts used in auto body repairs.
- Utilized specialized software programs such as CCC One Estimating System or Mitchell Repair Estimating System when creating estimates.
- Ensured that all necessary materials were ordered before beginning any work on a vehicle.
- Verified accuracy of final invoice documents prior to submitting them for payment processing.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Conducted final quality control check of vehicles prior to customer delivery.
- Inspected automotive repairs to match paint and maintain body appearance.
- Advised customers of repair plans, discussing payment options to finalize work orders.
- Distributed vehicle parts to technicians for replacement on in-shop vehicles.
- Used buffing tools to repair dents on vehicle doors and panels.
- Covered bumpers, windows and trim with masking tape to prevent overspray or damage to adjacent areas.
- Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
- Used metal-cutting guns, air grinders and wrenches to remove damaged vehicle sections.
- Removed dents with hammers, suction and skilled use of dolly blocks.
Autobody Repair Technician
Brads Auto Body
Clovis, CA
06.2010 - 08.2018
- Performed complete body repair and painting of vehicles, including minor dents, scratches, rust spots, and other blemishes.
- Identified parts that need to be replaced or repaired due to damage or wear.
- Installed new sheet metal panels to replace damaged areas.
- Filled holes with plastic filler and sanded the area until it was smooth.
- Applied primer and paint to the vehicle's surface using a spray gun.
- Removed old paint from the vehicle's surface using chemical strippers or power tools such as grinders and sanders.
- Repaired or replaced interior components such as door handles, locks, armrests, and trim pieces.
- Replaced broken glass in windows and windshields.
- Adjusted gaps between body panels for proper fitment before welding them together with an arc welder.
- Aligned doors, hoods, trunks, bumpers, fenders, headlights and taillights according to manufacturer specifications.
- Inspected vehicles after repairs were completed for accuracy of workmanship.
- Disassembled vehicles before beginning repairs by removing all accessories like grills, mirrors and lights.
- Welded replacement parts into place on the body frame when necessary.
- Installed insulation material in order to reduce noise levels inside the car.
- Cleaned up debris left over from repairs by vacuuming carpets and wiping down surfaces with a damp cloth.
- Maintained records related to each repair job performed including parts used and time spent on each task.
- Assisted in maintaining shop equipment such as air compressors, welders and hand tools.
- Kept work areas neat, clean and free of safety hazards.
- Disassembled sections of cars with damaged panels and removed old paint.
- Helped grind, paint, buff and polish auto body parts to bring cars back in line with manufacturer's quality standards.
- Distributed vehicle parts to technicians for replacement on in-shop vehicles.
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Attended advanced training classes to learn new skills and earn certifications for auto body work.
- Performed diagnostic tests on vehicles to detect issues and root causes.
- Provided customers with invoices and receipts detailing services performed.
- Gave customers cost estimates and quotes before performing repair work.
Education
High School Diploma -
Gateway High School
Clovis, CA06-2009
Timeline
Warehouse Manager
LINE-X
03.2020 - 03.2024
Estimator
Caliber Collision
08.2018 - 04.2019
Autobody Repair Technician
Brads Auto Body
06.2010 - 08.2018
High School Diploma -
Gateway High School
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