Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic

Austin Separa

Handyman
Tucson ,az

Summary

Dynamic and versatile professional with a robust background in maintenance and customer service, notably at Ronnie's Handyman & Home Services. Excelled in repair work and relationship building, achieving a significant increase in client referrals. Skilled in electrical knowledge and interpersonal skills, adept at enhancing customer satisfaction and operational efficiency. Demonstrated reliability and professionalism in fast-paced environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Assistant Handyman

Ronnie's Handyman & Home Services
10.2023 - Current
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for 500 square foot facility.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Responded to maintenance requests in [Type] property with great speed and efficiency.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Executed tasks within time and budget constraints.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Performed minor wall repair, installed drywall, and applied wallpaper.

Route Specialist

CINTAS, Professional Uniform and Facility Services
08.2018 - 11.2023
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Managed timely and effective replacement of damaged or missing products.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Delivered Uniforms prompt and always on time.

Barista Shift Lead

Bings Boba Tea
01.2017 - 06.2018
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Served consistent portions following recipes and control standards.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Monitored food inventory and supplies to prevent waste.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.

Education

GED -

Flowing Wells High School
Tucson, AZ
06.2014

Skills

  • Policy and procedure implementation
  • Heavy Lifting
  • Power Tool Operation
  • Electrical knowledge
  • Flooring Installation
  • Woodworking
  • Painting
  • Appliance testing
  • Repair work
  • Hand tools
  • Indoor and Outdoor Painting
  • Power Tools
  • Relationship Building
  • Drain Cleaning
  • Household Repairs
  • Repairing pipes and fixtures
  • Roofing
  • Stress Tolerance
  • Customs Compliance
  • Price Quoting
  • Interpersonal Skills
  • Customer service skills
  • Goal Setting
  • Multitasking
  • Team building
  • Decision-Making
  • Time Management
  • Adaptability and Flexibility
  • Self Motivation
  • Multitasking Abilities
  • Reliability
  • Professionalism

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

Software

Excel

Word

Timeline

Assistant Handyman

Ronnie's Handyman & Home Services
10.2023 - Current

Route Specialist

CINTAS, Professional Uniform and Facility Services
08.2018 - 11.2023

Barista Shift Lead

Bings Boba Tea
01.2017 - 06.2018

GED -

Flowing Wells High School
Austin Separa Handyman