Summary
Overview
Work History
Education
Skills
Timeline
Generic
Austin Shea

Austin Shea

VIENNA,VA

Summary

Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing operations, tenant interactions, and lease administration. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Focuses on tenant satisfaction and property performance.

Overview

4
4
years of professional experience

Work History

Assistant Property Manager

THE SHOPPING CENTER GROUP
11.2023 - Current
  • Handles daily operations of multiple commercial properties, ensuring ownership and tenant satisfaction.
  • Oversees projects, lease agreements, contracts, and tenant accounts for over 12 properties in current portfolio.
  • Establishes strong, professional relationships with tenants by promoting collaboration and delivering exemplary service.
  • Develops strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Creates and manages budgets effectively, ensuring all property expenses remain within allocated funds while also handling budgetary constraints and maintaining high-quality environments and experiences for tenants and visitors.
  • Updates property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.

Temporary Administrative Assistant / Contract Administrator

KETTLER MANAGEMENT
08.2023 - 11.2023
  • Worked with executive staff to help standardize and streamline the vendor procurement process through new software and updated internal guidelines.
  • Handled all administrative matters related to the Procurement and Contract department.
  • Oversaw vendor insurance policies in order to confirm that all policies complied with the current company standards.
  • Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
  • Stored and filed contract documents in orderly, organized systems.
  • Actively participated in continuous improvement initiatives aimed at enhancing the effectiveness of contract administration processes.

Office Administrator

VALLEY SMART MOVE
09.2022 - 06.2023
  • Established positive relationships with diverse clientele while serving as the point of contact for the office and addressing customer needs.
  • Utilized data-informed marketing strategies aimed at enhancing client attraction and retention.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.

Independent Researcher

JAMES MADISON UNIVERSITY
02.2022 - 05.2023
  • Collaborated closely with the esteemed Sociologist Dr. Mathew Ezzell.
  • Developed valuable expertise in research methodology and analysis while using critical thinking skills to form new insight into society and popular entertainment.
  • Leveraged digital tools effectively managing vast amounts of information efficiently improving work productivity.
  • Managed multiple research projects simultaneously, ensuring timely delivery of results while maintaining high-quality standards.
  • Streamlined data management processes by creating efficient systems for storage, retrieval, and analysis of large datasets.
  • Detailed study findings and updated research upon new discoveries.

Legal Intern

SMITH IMMIGRATION LAW FIRM
04.2022 - 12.2022
  • Provided insight and guidance for upcoming cases by conducting thorough and meticulous research on necessary topics.
  • Interacted with potential clients to offer comprehensive legal support.
  • Showcased exceptional organizational abilities by utilizing a logistics-driven database system for filing cases, helping to streamline operations of the firm.

Leasing Professional

COASTAL RIDGE REAL ESTATE
06.2021 - 12.2021
  • Successfully managed the entire process of generating and reviewing legal documents between prospective/current tenants and Ownership.
  • Managed online listings on various platforms, ensuring accurate information and prompt response times for inquiries.
  • Improved resident retention rates by consistently providing exceptional customer service experiences at every interaction point.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Education

Bachelor of Arts - Political Science, Sociology

JAMES MADISON UNIVERSITY
01.2023

Skills

  • Administrative support
  • Strong operational/management skills
  • Effective telephone and email communication
  • Experienced in financial analysis and budgeting
  • Property oversight

Timeline

Assistant Property Manager

THE SHOPPING CENTER GROUP
11.2023 - Current

Temporary Administrative Assistant / Contract Administrator

KETTLER MANAGEMENT
08.2023 - 11.2023

Office Administrator

VALLEY SMART MOVE
09.2022 - 06.2023

Legal Intern

SMITH IMMIGRATION LAW FIRM
04.2022 - 12.2022

Independent Researcher

JAMES MADISON UNIVERSITY
02.2022 - 05.2023

Leasing Professional

COASTAL RIDGE REAL ESTATE
06.2021 - 12.2021

Bachelor of Arts - Political Science, Sociology

JAMES MADISON UNIVERSITY

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