Austin Shope
Data Support Specialist
Columbus,OH
Summary
Adept Data Support Specialist with a proven track record at OhioHealth At Home, excelling in advanced Excel and fostering teamwork. Demonstrated success in enhancing customer satisfaction through effective problem-solving and technical assistance. Skilled in streamlining processes and analyzing performance trends to drive results.
Overview
12
12
years of professional experience
Work History
Data Support Specialist
OhioHealth At Home
12.2018 - Current
- Provided timely support to end-users, resolving issues related to data access or manipulation, maintaining high levels of customer satisfaction.
- Expedited review process, signature approval and release of supplier and internally produced documents.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Generated reports to track performance and analyze trends.
Therapeutic Recreation Specialist
Columbus Parks and Recreation
Columbus, OH
06.2012 - 12.2018
- Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.
- Encouraged clients with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities.
- Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Science - Exercise Science
Columbus State Community College
Columbus, OH12.2018
Skills
- Advanced Excel
- Teamwork and Collaboration
- Problem-Solving
- Microsoft Windows and Office
- Active Listening
- Friendly and Patient
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork from home optionCompany CultureTimeline
Data Support Specialist
OhioHealth At Home
12.2018 - Current
Therapeutic Recreation Specialist
Columbus Parks and Recreation
06.2012 - 12.2018
Associate of Science - Exercise Science
Columbus State Community College
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