Austin Skaggs
Louisville
Summary
Strategic and results-driven Industrial Engineering professional with 9+ years of progressive experience at UPS, spanning operations leadership, sort planning, and automation strategy. Proven ability to bridge the gap between daily operations and long-term process optimization through data-driven planning and cross-functional collaboration. Adept at leading large-scale initiatives—including automation deployment and facility modernization—that drive service excellence, improve efficiency, and align with organizational goals. Known for a systems-level mindset, strong communication skills, and a hands-on approach to continuous improvement.
Overview
9
9
years of professional experience
Work History
Automation Strategist - Network of the Future
UPS
04.2024 - Current
- Partnered with cross-functional teams in Engineering, Operations, and IT to develop scalable automation strategies, integrating emerging technologies into existing workflows while minimizing service disruptions.
- Developed and communicated a clear vision for the “Network of the Future” at Worldport, influencing leadership buy-in and establishing a blueprint for future automation integration across UPS.
- Facilitated the evaluation and deployment of cutting-edge small sort automation solutions, including the NPI Singulator and PlusOne Robotics, improving package flow and reducing labor-intensive processes.
Worldport Sort Planner and Hub Representative
UPS
09.2019 - 03.2024
- Served as a primary IE liaison between the district and Worldport operations, translating network-level initiatives into actionable sort plans and continuous improvement strategies.
- Led post-implementation analysis and reporting for sort adjustments, using data-driven insights to validate outcomes and refine future planning cycles.
- Played a key role in coordinating contingency planning and recovery strategies, supporting Worldport’s ability to adapt during volume surges and network irregularities.
Small Sort – Operations Management & Coordinator
UPS
07.2016 - 08.2019
- Began professional career at UPS in the Worldport Small Sort facility, developing core leadership and operational management skills by leading teams and ensuring performance goals were met.
- Advanced into coordinator role focused on Recirculation and UPS Healthcare volume, gaining exposure to Industrial Engineering practices including volume planning, workflow coordination, and exception management.
- Built foundational understanding of UPS’s network operations, package flow dynamics, and process optimization—serving as a launchpad for career growth into IE and strategic roles.
Education
Bachelor of Arts - Organizational Leadership
Jefferson Community And Technical College
Louisville04-2027
Skills
- Process Improvement & Industrial Engineering
- Automation Strategy & Technology Integration
- Sort Planning & Volume Forecasting
- Cross-Functional Collaboration
- Data Analysis & ROI Modeling
- Operations Leadership & Execution
Timeline
Automation Strategist - Network of the Future
UPS
04.2024 - Current
Worldport Sort Planner and Hub Representative
UPS
09.2019 - 03.2024
Small Sort – Operations Management & Coordinator
UPS
07.2016 - 08.2019
Bachelor of Arts - Organizational Leadership
Jefferson Community And Technical College
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