Austin Skarie
Moorpark,CA
Summary
Customer-focused, problem solver, team player, with experience behind a register and in the field of customer service. Additional abilities such as the ability to carry out physical labor i.e. hefty lifting, and product knowledge in sports related fields due to a heavy sports background and lifelong love for sports.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Moorpark, CA
06.2022 - Current
- Directed patrons to restrooms and other amenities within facility.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and equipment, swept and refilled stock.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Resolved customer complaints in a professional manner.
- Stocked shelves and cases with new or transferred items.
- Processed payments on cash register and counted back bills and change to patrons.
- Upheld high standards of productivity and quality in operations.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Scrubbed and polished counters to remove debris and food.
- Restocked kitchen supplies including food products and utensils.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma -
Moorpark High School
Moorpark, CA06-2024
Skills
- Customer service
- Customer engagement
- Willingness to learn
- Cash handling
- Teamwork and collaboration
- Problem-solving
- Multitasking and organization
- Clear communication
- Heavy lifting
Affiliations
- 4 year honor roll student in high school
- Played basketball in high school
- Currently taking classes at Moorpark College
Timeline
Crew Member
McDonald's
06.2022 - Current
High School Diploma -
Moorpark High School