Austin Sleeth
Springfield,MO
Summary
Proven achiever in sales and customer service, I boosted sales revenue at Crushr by nurturing key account relationships and resolving complaints to enhance loyalty. Adept at multitasking and relationship building, my background spans from bartending at Taco Boy to negotiating car sales at Byrider, consistently exceeding targets through exceptional service and team collaboration.
Overview
6
6
years of professional experience
Work History
Route Sales Manager
Crushr
01.2024 - Current
- Increased sales revenue by establishing and maintaining strong relationships with key accounts.
- Ensured timely delivery of service by coordinating efficient routing schedules and adapting to unexpected changes in daily plans.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term loyalty.
- Acted as the primary point of contact for customers, ensuring their needs were met promptly and professionally while addressing any concerns that arose along the way.
Bartender
Taco Boy
03.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
Blu Beach Bar and Grill
04.2020 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sales Associate
Cellular Sales
01.2020 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Car Salesperson
Byrider
10.2018 - 12.2019
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Education
High School Diploma -
Greenwood Christian Academy
Greenwood, IN05-2014
Skills
- Customer service
- Relationship building
- Strong multitasking
- Highly reliable
- Team player attitude
- Complex Problem-solving
- Handling difficult customers
- New hire training
- Inventory
Timeline
Route Sales Manager
Crushr
01.2024 - Current
Bartender
Taco Boy
03.2023 - 10.2023
Server
Blu Beach Bar and Grill
04.2020 - 03.2023
Sales Associate
Cellular Sales
01.2020 - 04.2020
Car Salesperson
Byrider
10.2018 - 12.2019
High School Diploma -
Greenwood Christian Academy
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