Austin Smith
Stokesdale ,NC
Summary
Experienced SGT 14-Echo7A bringing 3 years' experience in U.S. Army. Technically astute and decisive with good problem-solving and organizational skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dynamic leader with success spearheading tactical planning and leading teams through diverse operational requirements. Skilled trainer and mentor to subordinate personnel to improve productivity and technical understanding while maximizing team performance. Conversational english abilities. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
8
8
years of professional experience
Work History
Order Selector
Publix
McLeansville, NC
04.2023 - Current
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Inspected product for damages or defects before placing them into containers.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Stayed abreast of new developments in warehouse operations technologies and processes.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Army
U.S. Government
Yigo, GU
08.2019 - 04.2023
- Operated and maintained armored vehicles.
- Managed and trained new recruits in combat and tactical warfare.
- Safeguarded and stored classified information to maintain confidentiality.
- Optimized efforts for military personnel and civilian contractor teams in execution and delivery of command operations.
- Trained, coached and mentored military units to improve readiness and abilities.
- Implemented tactics, procedures and techniques for defense systems.
- Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
- Coordinated planning and execution of operational fires to accomplish unit's mission.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
- Troubleshot and resolved analytical issues during mission processes to maintain operational readiness.
- Inspected and repaired systems to maximize performance.
Supervisor
UPS
Greensboro, NC
03.2017 - 08.2019
- Loaded and unloaded items from machines and conveyors.
- Maintained organization, cleanliness and safety in work areas.
- Used strong verbal and written communication skills to convey messages to others.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Monitored staff performance and addressed issues.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Fast Food Crew Member
Wendy's
Oakridge , NC
03.2016 - 02.2017
- Kept customer and food preparation areas clean and well-organized.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Followed company safety standards for food quality and sanitation procedures.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Recorded customer orders and communicated clearly to confirm each order.
- Quickly and efficiently processed payments and made accurate change.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Made and served coffee, tea and fountain drinks.
- Promptly reported complaints to supervisor for quick, efficient resolution.
- Measured ingredients according to specified recipes to reduce waste.
- Worked with teammates and openly invited coaching from management team.
Education
High School Diploma -
Northwest Guilford High School
Greensboro, NC08.2018
Some College (No Degree) - Business Management
American Military University
Charles Town, West VirginiaSkills
- Discipline and Focus
- Verbal Reports
- Stress Management
- Maintenance Supervision
- Equipment Preventive Maintenance
- Conduct Standards
- Agility and Endurance
- Critical Thinking
- Customer Service
- Team Building
- Active Listening
- Training & Development
- Supervision & Leadership
- Problem Resolution
- First Aid/CPR
- Maintenance & Repair
- Good Work Ethic
- Reliable & Trustworthy
- Planning & Organizing
- Conflict Resolution
- Data Management
- Team Management
- Experience in Leadership
- Processes and Procedures
- Improvement Plan Knowledge
- Hardworking and Dedicated
- Attention to Detail
- Mechanical Troubleshooting
- Problem-Solving
- Multitasking and Prioritization
- Motor Repairs
- Vehicle Inspections
- Parts Repair and Refurbishment
- Physical Stamina
- Component and System Testing
Timeline
Order Selector
Publix
04.2023 - Current
Army
U.S. Government
08.2019 - 04.2023
Supervisor
UPS
03.2017 - 08.2019
Fast Food Crew Member
Wendy's
03.2016 - 02.2017
High School Diploma -
Northwest Guilford High School
Some College (No Degree) - Business Management
American Military University