
Experienced Senior Software Engineer and adept Software Engineering Manager with a consistent track record in end-to-end software as a service (SaaS) development. Proficient in agile methodologies, software architecture, DevOps, and project management. Experience spanning multiple industries and technology stacks.
• Flourished in a bustling retail environment, serving as a dedicated Cashier and Photo Specialist. I managed a substantial volume of financial transactions on a weekly basis, demonstrating trustworthiness, precision, and attention to detail while meticulously maintaining and troubleshooting printing equipment.
• Focused on enhancing customer satisfaction by actively managing and resolving escalated customer orders, particularly those with aggressive deadlines and unique specifications. This dedication to meeting customer needs played a pivotal role in ensuring customer loyalty and trust.
• Expertly accepted and fulfilled both in-person and online orders for photographs and photo merchandise. Ensuring diligence in handling orders played a pivotal role in delivering high-quality and time-sensitive results, while catering to a wide range of customer needs.
• Functioned as an instructor, diligently training fellow employees on the proper procedures for handling cash transactions, printing photographs, and restocking essential supplies. Demonstrating leadership during new employee training contributed to maintaining a consistent and high standard of service quality.