Austin Smith
Fort Worth,TX
Summary
Experienced Communications Operator with background in managing complex multi-line communication systems. Skilled in dispatching military and emergency services, handling high-pressure situations and maintaining accurate logs of calls and messages. Noted for strong problem-solving abilities, quick decision-making skills, and effective team collaboration. Previous role involved successfully improving efficiency in communication procedures which greatly enhanced response times and service quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Communications Operator
United States Marine Corps
Quantico, VA
10.2019 - 10.2023
- Contributed to collective brainstorming sessions focused on devising strategies for optimizing response times and enhancing overall unit efficiency.
- Ensured proper communication between dispatchers, land and air vehicles, as well as all field units by monitoring and maintaining radio frequencies for military and foreign public safety agencies.
- Demonstrated expertise in utilizing a range of effective communication methods including single-channel radios, satellite communication, and Muos technology along with basic networking protocols.
- Maintained knowledge of milliary and foreign government laws and regulations pertaining to critical logistical and safety operations.
- Managed a platoon consisting of 25 marines to guarantee constant mission readiness and fostered effective communication throughout the entirety of the 3rd Marine Expeditionary Force.
- Received two meritorious promotions in recognition of outstanding job performance and proven leadership skills.
Logistics Supervisor
Mid America labs company
Fort Worth, TX
08.2016 - 10.2019
- Conducted regular meetings with customers, carriers, vendors, management and staff to address any issues or concerns regarding logistics procedures.
- Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
- Coordinated the scheduling of deliveries based on customer needs while optimizing resources utilization.
- Managed inventory control activities including tracking stock levels and ordering new materials when needed.
- Prepared documents related to customs clearance such as bills of lading and invoices.
- Provided training and guidance to junior staff members on best practices within the logistics department.
Education
Communications Systems Technology
Marine Corps Communication & Electronics School
29 Palms, California 06-2020
Skills
- Service Management
- Scheduling
- Strong attention to detail
- Client Relations
- Problem Research and Resolution
- Excellent Communication
- Task Prioritization
- Attention to Detail
- Self Motivation
- Adaptability and Flexibility
- Records Maintenance
- Professional Demeanor
- Continuous Improvement
Accomplishments
- Two meritorious promotions while serving in the United states Marine corps.
- Selected as platoon sergeant as a corporal above other active sergeants.
Certification
Transmission systems operations course given- June 4th 2020
Reference name
- Rusty gard (Railroad coordinator Herzog Technologies Inc. Franconia, VA)
References
References available upon request.
Timeline
Communications Operator
United States Marine Corps
10.2019 - 10.2023
Logistics Supervisor
Mid America labs company
08.2016 - 10.2019
Communications Systems Technology
Marine Corps Communication & Electronics School