Austin Smith

Senior Team Member

Chick Fil A

10.2022 - Current

Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Assisted colleagues with problem-solving efforts when faced with complex issues or roadblocks, leveraging expertise gained from previous experiences in similar situations.
Served as an escalation point for complex issues or disputes within the team, providing decisive leadership and guidance to resolve conflicts effectively.
Provided training and support to onboarding employees.
Demonstrated flexibility in adapting to changing priorities or requirements, maintaining focus on delivering exceptional outcomes under pressure.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Trained new team members by relaying information on company procedures and safety requirements.
Assisted customers in selecting merchandise best suited to needs.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Continuously checked products for quality assurance according to strict guidelines.
Completed daily inspection of machines and equipment.
Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
Developed and implemented process improvement strategies.