Austin Somers
North Canton,Ohio
Summary
Organized and proactive professional with extensive food and beverage experience. Skilled in training team members on best practices for cleanliness and customer service. Aiming to leverage strengths in communication and process improvement to elevate service quality.
Experienced with coordinating and managing tasks in fast-paced environment. Utilizes strong organizational abilities to ensure smooth and timely service. Track record of effective communication and teamwork to meet dynamic needs and achieve operational goals.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Expo Runner
Bistro of Green
North Canton, OH
11.2023 - Current
- Coordinated timely delivery of food and beverages to dining areas, enhancing overall service efficiency.
- Assisted kitchen staff with inventory management, ensuring adequate stock levels for daily operations.
- Streamlined order preparation processes, reducing wait times for customers during peak hours.
- Trained new team members on best practices for food handling and customer service standards.
- Orchestrated team members during service
- Enhanced customer experiences by promptly addressing inquiries and resolving issues effectively.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
Busser
Bistro of Green
North Canton, OH
11.2023 - Current
- Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for patrons.
- Trained new bussers on best practices for cleanliness and customer service standards to ensure consistency.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma -
Hoover High School
North Canton, OH05-2026
Skills
- Quick learner
- Strong organization
- Cleanliness standards
- Food presentation
- Food and beverage experience
- Good communication skills
- Creative thinking
- Respond to customer inquiries
Certification
- Drivers License
Timeline
Expo Runner
Bistro of Green
11.2023 - Current
Busser
Bistro of Green
11.2023 - Current
High School Diploma -
Hoover High School