Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Austin Sparkman

Overview

5
5
years of professional experience
1
1
Certification

Work History

I.T System Operations

Comoto Holdings
08.2021 - Current
  • Manage directory services such as Active Directory and G-Suite as it pertains to user rights and permissions, email distribution groups, and security controls.
  • Configure hardware and software such as FortiNet firewalls/switches, Cisco switches, VeloCloud devices.
  • Assist in developing networking solutions to new store openings, office administration buildings, and warehouses across the U.S.
  • Manage integrations between mySQL servers other internal services.
  • Diagnosed and executed resolutions for network and server issues.
  • Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines
  • Ability to troubleshoot various systems including but not limited to: Citrix, Active Directory, MacOS, Windows, JD Edwards, JIRA, Confluence, MS Office, JAMF.


Information Technology Specialist

Five Star Inc.
08.2020 - 07.2021


  • Provide Tier I onsite technical support for East Washington School Corporation by responding to issues submitted by the school staff and/or students.
  • Used ticketing systems to manage and process support actions and requests.
  • Set up network profiles, security permissions and file sharing systems.
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Troubleshoot and repair various devices and peripheral equipment including, but not limited to, iPads, Macbooks, Chromebooks, Windows laptops, Windows Desktop PCs, interactive whiteboards, etc.
  • Schedule and execute device deployment at beginning of school year and collection of 1:1 devices at the end of the school year.

Accounts Receivable Specialist (Internship)

Morgan Foods
05.2018 - 01.2019
  • Gathered necessary freight documents in order to dispute deductions taken by customer.
  • Completed project for computing standard water usage from production.
  • Utilized customer portal to upload necessary documents.
  • Efforts resulted in recovering over $200,000 dating back to 2016.
  • Managed spreadsheets of invoices for capital projects in the finance department.
  • Assisted with daily production reports and verified data from SAP.
  • Reconciled outstanding checks and capital projects.

Education

Bachelor of Science - Software Engineering

Western Governors University
Salt Lake City, UT
06.2023

Associate of Applied Science - Information Technology

Ivy Tech
Sellersburg, IN
07.2020

Associate of Science - Business Administration

Ivy Tech
Sellersburg, IN
12.2018

Skills

  • Software Deployment
  • Java
  • mySQL
  • Python
  • AWS
  • JIRA/Confluence
  • HTML, CSS, Javascript
  • Linux/Unix

Certification

  • Comptia A+
  • Certified Wireless Network Professional - CWNP

Timeline

I.T System Operations

Comoto Holdings
08.2021 - Current

Information Technology Specialist

Five Star Inc.
08.2020 - 07.2021

Accounts Receivable Specialist (Internship)

Morgan Foods
05.2018 - 01.2019

Bachelor of Science - Software Engineering

Western Governors University

Associate of Applied Science - Information Technology

Ivy Tech

Associate of Science - Business Administration

Ivy Tech

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Austin Sparkman