Austin Spitzer
Fort Mohave,AZ
Summary
I am skilled in many different fields and have the common knowledge and work ethic to be trained easily in any new. I have an strong in meeting deadlines, project management, customer service and satisfaction and the people skills to bring back repeat business. I also work easily with others and have efficient leadership skills and love working together to set goals and meet goals.
Overview
8
8
years of professional experience
Work History
Car Detailing Manager
Self Employed Services
02.2021 - Current
- Implemented employee training programs that increased knowledge of industry trends and advanced detailing techniques.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Promoted a culture of continuous improvement within the team by seeking feedback from both clients and employees, leading to enhanced processes and increased client satisfaction.
- Resolved customer complaints promptly and professionally, ensuring positive experiences with our services.
- Trained new employees on company protocols, safety procedures, and best practices in car detailing.
- Reviewed budgets regularly to optimize expenses while still maintaining excellent service standards.
- Optimized employee schedules to balance workload among team members while minimizing overtime costs.
- Boosted productivity by monitoring the quality of work performed by detailers and providing guidance when necessary.
Maintenance Technician
Santiago Rodeo Villas
01.2020 - Current
- Operated varied hand and power tools to complete repairs to maintain a mobile home community with 74 homes including rentals
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for replacement, repair, or maintenance to make park operations to run smoothly.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Revamped workshop organization, leading to more efficient workflow and easier access to tools.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Completely painting, plumbing, cleaning, landscape, turns and other various projects in a timely manner.
Laborer Operator
Tri-R Construction
04.2016 - 01.2020
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Assisted in the successful completion of various construction projects, contributing to a safe and productive work environment.
- Operated range of heavy equipment on regular basis with advanced skill.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Education
Dioloma -
River Valley High School
Mohave Valley, AZSkills
- Project management proficiency
- Sales and marketing strategies
- Excellent customer service
- Strong leadership abilities
- Health and safety compliance
- Continuous Improvement Mindset
- Conflict resolution techniques
- Attention to Detail
Timeline
Car Detailing Manager
Self Employed Services
02.2021 - Current
Maintenance Technician
Santiago Rodeo Villas
01.2020 - Current
Laborer Operator
Tri-R Construction
04.2016 - 01.2020
Dioloma -
River Valley High School
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