Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Austin Squires

Phoenix,AZ

Summary

Dedicated and results-driven professional with a strong work ethic and a no-nonsense approach. Known for reliability, quick learning, and consistently exceeding expectations without needing supervision. I naturally take on leadership roles due to strong initiative and performance. As a server, I maintain excellent sales & exceptional customer service, attentiveness, and efficiency.

Overview

8
8
years of professional experience

Work History

Server Trainer

Waldorf Astoria Arizona Biltmore
03.2022 - 05.2025
  • Maintain luxury standards & language
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Restaurant Manager

Claydogs / Caldwell County Bbq
12.2020 - 05.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Server/ Bartender

Mirabel Country Club
10.2017 - 08.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Banquet and event setup and service

Education

High School Diploma -

Sandra Day O'Connor
Phoenix, AZ
05-2016

Skills

  • Fast learner
  • Strong multitasking abilities
  • Effective time management
  • Common sense
  • Menu memorization
  • Safe food handling
  • Order accuracy
  • Fine dining etiquette

Accomplishments

  • Received award for earning the highest amount of customer reviews (Waldorf Astoria)
  • Employee of the quarter (3 times) (Waldorf Astoria)
  • Yearly review showed annual sales of over $300,000 (Waldorf Astoria)

Timeline

Server Trainer

Waldorf Astoria Arizona Biltmore
03.2022 - 05.2025

Restaurant Manager

Claydogs / Caldwell County Bbq
12.2020 - 05.2021

Server/ Bartender

Mirabel Country Club
10.2017 - 08.2020

High School Diploma -

Sandra Day O'Connor

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