Austin Stein
Manager
Minot,ND
Summary
Proven leader at OK Tire, adept in inventory and workload management, I've significantly enhanced operational efficiency and customer satisfaction. My adaptability and strategic sales approach have fostered strong client relationships, driving repeat business. Leveraging comprehensive product knowledge and exceptional mentoring skills, I've successfully developed high-performing teams.
Overview
8
8
years of professional experience
Work History
Assistant Manager
OK Tire
Minot, ND
06.2022 - Current
- Provided guidance and support to staff members on daily tasks, projects, and objectives.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership, insight, and mentoring to newly hired employees.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Recruited and trained new employees to meet job requirements.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
Inside Sales Representative
OK Tire
Minot, ND
10.2021 - 06.2022
- Developed and maintained strong relationships with existing clients to ensure repeat business.
- Conducted outbound calls to existing clients to upsell products or services.
- Identified customer needs by asking questions and to provide product information, pricing and availability.
- Leveraged computer system to input customer orders and pricing information.
- Followed up on pending orders and inquiries in a timely manner to ensure customer satisfaction.
Warehouse/Delivery Driver
OK Tire
Minot, ND
02.2019 - 10.2021
- Ensured that all orders were accurately filled and loaded onto the truck according to customer specifications.
- Coordinated with warehouse staff to ensure timely delivery of goods to customers' locations.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Assisted with loading and unloading of items from trucks as needed.
Salesman
OK Tire
Minot, ND
11.2017 - 02.2019
- Addressed customer questions and concerns regarding products and services and followed up with customer with resolution to maintain customer satisfaction.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Warehouse/Delivery Driver
OK Tire
Minot, ND
10.2016 - 11.2017
- Ensured that all orders were accurately filled and loaded onto the truck according to customer specifications.
- Coordinated with warehouse staff to ensure timely delivery of goods to customers' locations.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Assisted with loading and unloading of items from trucks as needed
Education
High School Diploma -
Minot High School
Minot, ND05-2015
Skills
- Adaptability and flexibility
- Time management
- Customer service and satisfaction
- Workload management
- Inventory management
- Product and service sales
Timeline
Assistant Manager
OK Tire
06.2022 - Current
Inside Sales Representative
OK Tire
10.2021 - 06.2022
Warehouse/Delivery Driver
OK Tire
02.2019 - 10.2021
Salesman
OK Tire
11.2017 - 02.2019
Warehouse/Delivery Driver
OK Tire
10.2016 - 11.2017
High School Diploma -
Minot High School
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