Austin Stoddard
Austin,TX
Summary
Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations, food safety, sanitation regulations, and TABC regulations. Dedicated Customer Service Representative with extensive experience in the restaurant industry having worked as a Cook and Server for 5 years.
Solid team player with proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Jack Allens Kitchen
01.2023 - 03.2023
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients,
and preparation methods. - Stayed informed about daily specials, new menu items, promotions.
- Coached team members on food safety and sanitation processes,customer service, menu education and up-selling techniques to drive
revenue. - Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
League Kitchen And Tavern
01.2021 - 12.2022
- Explained menu items, describing ingredients and cooking methods
upon request. - Displayed enthusiasm and knowledge about restaurant's menu and
products. - Coached staff members on best practices for optimizing server
performance levels. - Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Cook;Server
Backspin Sports Bar
01.2018 - 12.2020
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Dripping Springs High School
Dripping Springs, TX05.2021
Skills
- Liquor, Wine, and Food Service In A
High-Volume Dining Setting - Alcoholic Beverage Knowledge
Fine Dining and High Quality Food
Service - Point of Sale (POS) System Operations
- Great Customer Service With
Suggestive Selling - Daily Memorization of Special Entrees
- Communication Skills and Teamwork
- Kitchen Knowledge
- Table Setting
- Guest Engagement
- Strong Work Ethic
Certification
- TABC
- Food Handlers
Languages
English
Native or Bilingual
Sign Language
Native or Bilingual
Timeline
Server
Jack Allens Kitchen
01.2023 - 03.2023
Server
League Kitchen And Tavern
01.2021 - 12.2022
Cook;Server
Backspin Sports Bar
01.2018 - 12.2020
High School Diploma -
Dripping Springs High School
- TABC
- Food Handlers
Similar Profiles
Andrew MezaAndrew Meza
Server at Jack AllensServer at Jack Allens
Tiffany JohnsonTiffany Johnson
Server at Jack Allen's KitchenServer at Jack Allen's Kitchen
ABIGAIL CRANDELLABIGAIL CRANDELL
Server at Jack Allen's KitchenServer at Jack Allen's Kitchen