Austin Strawn
New Bedford,MA
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enjoys working and is excited to begin every shift.
Overview
3
3
years of professional experience
Work History
Team Member & Certified Trainer
Chipotle Mexican Grill
03.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Tasked with training new hires.
- Transitioned between working on a line, making chips, and working register.
HVAC Technician
O's HVAC
05.2021 - Current
- Followed safety procedures when working on high voltage wiring or gas lines.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Troubleshot complex control circuits involving relays, transformers and switches.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Team Member
Popeyes® Louisana Kitchen
07.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Assisted customers with product selection and ordering process.
- Developed positive customer relationships through friendly greeting and excellent service.
Line Cook
Scuttlebutt's
05.2023 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Education
High School Diploma -
New Bedford High School
New Bedford, MA05.2021
No Degree - High School Studies
Bishop Stang High School
North Dartmouth, MA01.2021
Grade School & Junior High -
Nativity Preparatory
New Bedford, MA06.2017
Skills
- Health Code Compliance
- Customer Service
- Customer Engagement
- Food Preparation
- Safe Food Handling
- Line Efficiency
- Teamwork and Collaboration
- Servesafe
- Certified Trainer
- Problem-Solving
- Positive Attitude
Affiliations
- Bishop Stang High School Theater Company - 08/2017 - 03/2020
- Bishop Stang High School Choir - 08/2017 - 06/2020
- Bishop Stang High School Church Choir - 08/2017 - 03/2020
- Bishop Stang High School Summer Theater Camp Counselor - 07/2018 - 08/2019
- Completed Three Mission Trips to New Orleans to Teach Children to Read
Languages
English
Native or Bilingual
Spanish
Elementary
Portuguese
Elementary
Timeline
Team Member & Certified Trainer
Chipotle Mexican Grill
03.2024 - Current
Team Member
Popeyes® Louisana Kitchen
07.2023 - 08.2023
Line Cook
Scuttlebutt's
05.2023 - 07.2023
HVAC Technician
O's HVAC
05.2021 - Current
High School Diploma -
New Bedford High School
No Degree - High School Studies
Bishop Stang High School
Grade School & Junior High -
Nativity Preparatory