Austin Sullivan
Scottsdale,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Media Marketing
Self Employed Services
02.2023 - Current
- Utilized analytics tools to track performance metrics, making informed decisions on future strategies.
- Implemented content management systems for seamless organization of digital assets used in marketing efforts.
- Provided support during product launches, utilizing social channels effectively to generate buzz around new offerings.
- Streamlined the scheduling process to maintain a steady flow of content throughout the week.
- Managed multiple projects simultaneously, prioritizing tasks for efficient completion within deadlines.
- Assisted in planning events, leveraging social media channels for promotion and attendee engagement.
- Ensured accurate representation of company values in all communications by adhering to established branding guidelines.
- Conducted competitor analysis to identify opportunities for growth within the market landscape.
Sales Floor Representative
Hodges Ford
01.2022 - 05.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Able to work 2-5 customer at one time effectively meanwhile giving customers service our customers deserved .
Internet Sales Manager
Carizona
01.2021 - 02.2023
- Responded to internet inquiries and phone calls in timely matter.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided superior and individualized customer service.
- Increased sales and customer satisfaction through personalized servicing.
- Kept detailed records of sales and contracts.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeding monthly sales quotas and amount of customer brought into dealership as by 120%
Glass Sales Representative / Customer Service Rep.
Safelite Autoglass
03.2019 - 11.2021
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Cook / Lead Busser
Oregano's Pizza Bistro
04.2018 - 03.2019
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
Hamilton High School
Chandler, AZ05-2022
Skills
- Time Management
- Technical Support
- Marketing Automation
- 4 Years using CRM'S and Computer Software Tools
- Inbound Call Management
- Lead Generation
- Negotiation
- KPI Tracking
Timeline
Media Marketing
Self Employed Services
02.2023 - Current
Sales Floor Representative
Hodges Ford
01.2022 - 05.2022
Internet Sales Manager
Carizona
01.2021 - 02.2023
Glass Sales Representative / Customer Service Rep.
Safelite Autoglass
03.2019 - 11.2021
Cook / Lead Busser
Oregano's Pizza Bistro
04.2018 - 03.2019
High School Diploma -
Hamilton High School