Austin Tamayo
Burlingame,CA
Summary
Dedicated Human Services professional with over 8 years experience in providing care and supervision to children, including foster children and those with special needs. Expertise in transporting children, monitoring their medical and psychological needs, and supervising family visits. Seeking a position as a Human Services Technician within Family and Children's Services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crisis Counselor
Community Integrated Work Program
08.2017 - 09.2021
- Transported children to psychiatric hospitals and medical appointments, ensuring their safety throughout each trip
- Monitored medical and psychological needs of children, coordinating with healthcare providers to ensure timely care
- Maintained confidential case records and completed various forms regarding medical information, case details, and scheduled visits
- De-escalate crisis using a variety of intervention strategies, ensuring the safety and wellbeing of children and families
- Communicated regularly with foster-care units, social workers, and supervisors to schedule visits and appointments
- Performed office tasks including photocopying, filing, answering phones, and managing documents within casework management systems.
Counselor
EES Residential Group Home
12.2016 - 03.2017
- Provided direct care and supervision to children with special needs and those recovering from trauma
- Supervised children during scheduled family visits, ensuring their safety and positive engagement in various activities
- Transported children to family visits and medical appointments, ensuring compliance with child safety protocols
- Supervised family visits between children and their parents, ensuring safety and positive interaction
- Monitored children's medical and psychological needs, ensuring clients were addressed by healthcare professionals in a timely manner.
- Assisted in maintaining an inventory of food, clothing, and supplies for the care of children
- Maintained accurate and confidential case records, reporting any concerns to the proper authorities.
Instructor
Valley Caps
04.2014 - 12.2016
- Provided instruction and support to adults with developmental disabilities, focusing on life skills, social interaction, and independence
- Assisted clients with personal care needs and supported them in learning activities tailored to their abilities
- Monitored clients' physical and psychological well-being, coordinating with healthcare providers and families to address any concerns
- De-escalated behavioral challenges, using patience and understanding to maintain a safe and supportive environment
- Engaged clients in community outings, promoting inclusion and participation in social activities.
Education
High School Diploma -
Pear blossom High School
Bogue Chitto, MS06.2012
Skills
- Transport and Safety: Experienced in safely transporting children, including car seat installation, and ensuring safety protocols
- Crisis De-escalation: Expertise in handling high-stress situations and calming escalated situations involving children and families
- Child Supervision: Skilled in supervising children during visits and ensuring their engagement in positive activities
- Empathy and Patience: Strong ability to understand and respond to the needs of children with traumatic backgrounds
- Medical and Psychological Monitoring: Proficient in observing and addressing the medical and psychological needs of children
- Confidential Case Management: Experienced in managing confidential records, medical information, and maintaining case files
- Team Collaboration: Effective communicator with social workers, supervisors, and healthcare providers
Certification
- CPR and First Aid Certified
- Crisis Prevention and De-escalation Training
Timeline
Crisis Counselor
Community Integrated Work Program
08.2017 - 09.2021
Counselor
EES Residential Group Home
12.2016 - 03.2017
Instructor
Valley Caps
04.2014 - 12.2016
- CPR and First Aid Certified
- Crisis Prevention and De-escalation Training
High School Diploma -
Pear blossom High School
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