AUSTIN TAYLOR
Brighton,CO
Summary
Associate Store Team Leader with over 7 years of progressive experience in retail management, adept at driving sales through strategic marketing and quality training initiatives. A visionary leader who has directly impacted the growth and development of teams, leading to record-breaking sales figures and enhanced customer experiences. Employs a blend of talent planning, business administration, and innovative problem-solving skills to foster a culture of continuous improvement and exceptional consumer experience.
Overview
7
7
years of professional experience
7
7
Years of Retail Management Experience
1
1
Year of Supply Chain/Distribution Experience
Work History
Associate Store Team Leader
Whole Foods Market
10.2023 - Current
- Oversees processes, programs, and initiatives, including merchandising, marketing, quality, training, and communications
- Ensures execution of daily store-based training for all Team Members and Team Leaders, including New Member Onboarding, safety training, operational training, and Career Development Programs
- Provide daily leadership and clear and consistent expectations to teams
- Supervises daily operations and provides daily feedback to store leaders/ teams regarding retail plan execution, including sales, margin, labor, merchandising, training, sanitation, marketing, and promotions
- Had a direct impact on the success and delivery of the daily business expectations and was an essential part of the team's success in driving $65 million in sales and breaking the WFM holiday Sales Record. Which allowed us to be a Top 3 store in the company
- Enhanced customer satisfaction through prompt issue resolution and exceptional service.
- Improved store efficiency by streamlining processes and optimizing staff scheduling.
Executive Team Leader
Target Inc.
08.2022 - 09.2023
- Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
- Anticipate long- and short-term staffing needs, talent plan, and recruit
- Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
- Engage in consistent and meaningful development conversations with team leaders throughout the critical touch points
- Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team- and guest-centric culture
- Establish a culture of accountability through clear expectations and performance management (observe, recognize, and coach) on critical behaviors
- Understand business reporting and guest insights to understand, troubleshoot, and follow up on opportunity areas
- Planned, managed, and followed up on organizational and operational change
- Demonstrate a culture of ethical conduct, safety, and compliance
- Lead the team to work similarly and hold others accountable for this commitment
- Lead a $40-million sector of the business while maintaining green metrics and delivery on both safety standards and company best practices.
- Achieved company growth by developing and implementing strategic business plans.
Consumer Experience/ Operations Coach
Nike Inc.
06.2021 - 07.2022
Store Manager
Footlocker Inc.
02.2020 - 06.2021
Area Manager
Amazon Inc.
08.2018 - 02.2020
Assistant Store Manager
Walgreens
Maryville , TN
06.2018 - 08.2019
Assistant Manager
Adidas Outlet
Sevierville, TN
05.2017 - 05.2018
Education
Bachelor Of Arts - Business Administration And Management
Maryville College
Maryville, TN05.2019
Skills
- Results-Based Leadership
- Performance-Driven Management
- Clear and Concise Communicator
- Team Builder, Coach, and Leader
- Kronos
- Workdays Schedule creating and building systems
- Employee Scheduling
- Effective Leadership
- Store operations
- Promotions planning
- Retail Merchandising
- Inventory Management
- Retail Metrics and Goals
- Repair Cost Estimation
- Documentation And Reporting
- Microsoft applications proficiency
Training
- Leadership Training
- Team Building
- Development of Associates & Leaders
- Coaching
- Operations Management
- Business Administration & Management
- Consumer Experience Training
- Onboarding & Recruiting
Volunteer And Academic Activities
- Black Student Alliance (BSA) 2015-2019
- Student Athlete, Maryville College Basketball Team, 08/01/15 - 05/01/19
- Student Athlete, Maryville College Football Team, 08/01/15 - 05/01/19
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Store Team Leader
Whole Foods Market
10.2023 - Current
Executive Team Leader
Target Inc.
08.2022 - 09.2023
Consumer Experience/ Operations Coach
Nike Inc.
06.2021 - 07.2022
Store Manager
Footlocker Inc.
02.2020 - 06.2021
Area Manager
Amazon Inc.
08.2018 - 02.2020
Assistant Store Manager
Walgreens
06.2018 - 08.2019
Assistant Manager
Adidas Outlet
05.2017 - 05.2018
Bachelor Of Arts - Business Administration And Management
Maryville College